ServiceNow News
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Magic links enable consumers to access resources shared by a provider without manual login by enabling seamless authentication from a consumer instance to a provider instance. This feature supports...
Service Bridge: Magic Links - Enable and configure Magic Links
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In today's fast-paced digital landscape, cloud resources are the backbone of innovation. Yet, for many organisations, managing these dynamic environments feels like navigating a dense fog.
Do the...
Lost in the Cloud? Discover Clarity with the Cloud Asset Explorer!
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Postmaster for ServiceNow has long been the go-to email intake solution for organizat...
From Inbox to Resolution: Postmaster AI for ServiceNow
Yansa Labs Blog
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5 months
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Many organizations enhance their ServiceNow catalog items by creating a variable set that includes a 'Requested For' field. This allows users to specify who the request is for directly on the catal...
Using the 'Requested For' Variable in ServiceNow Catalog Items
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[ .png) ](https://blog.glidefast.com/replatforming-framework-how-to-modernize-...
Modernizing Legacy Systems with GlideFast’s Replatforming Framework
GlideFast Blog
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5 months
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Advanced Pattern Parsing Strategy | ServiceNow Service Mapping
GlideFast Consulting
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5 months
Zurich Release Deep Dive – HRSD
This blog aims to be a deep dive blog on the features coming in HR Service Delivery space as of the July 2025 Store/Zurich Family Release. Some of the features may ...
Zurich Release Deep Dive – HRSD
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Zurich Release Deep Dive – HRSD
This blog aims to be a deep dive blog on the features coming in HR Service Delivery space as of the July 2025 Store/Zurich Family Release. Some of the features may ...
Zurich Release Deep Dive Blog – HRSD
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We are excited to share some of the amazing advancements in AI management, Risk products, and ESG (Environmental, Social, and Governance) capabilities available in the Zurich release.
A quick overview of the Zurich release for Risk.
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The Zurich release of ServiceNow’s AI Control Tower (AICT) introduces a powerful set of features to help enterprises better govern, control, and scale AI initiatives with confidence. Designed to em...
ServiceNow AI Control Tower in the Zurich Release - Mastering AI governance
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The Zurich release of the ServiceNow AI Platform continues to expand the boundaries of what’s possible with AI. And with customer success offerings such as ServiceNow Impact and Expert Services, yo...
What's new for customer success in the Zurich Release
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5 months
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![Pre-Launch Asset [Community Blog Banner]_1100 x 244.png](https://www.servicenow.com/community/image/serverpage/image-id/468233i0F97A39B104F6C34/image-size/large?v=v2&px=999 "Pre-Launch Asset [Com...
Elevate Enterprise Strategy Execution with SPM
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![Pre-Launch Asset [Community Blog Banner]_1100 x 244.png](https://www.servicenow.com/community/image/serverpage/image-id/468244iEEEA59016F5A6706/image-size/large?v=v2&px=999 "Pre-Launch Asset [Com...
What's New in Zurich Release for Operational Technology Management
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Learn what's coming in Zurich for ITSM, including AI Agents for Change Management, intelligent self-service using AI-powere voice support, Digital End-User Experience upgrades, Digital Product Rele...
AI for Change, self-service with Voice, and Digital End-User Experience - new in Zurich for ITSM!
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5 months
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![Pre-Launch Asset [Community Blog Banner]_1100 x 244.png](https://www.servicenow.com/community/image/serverpage/image-id/467449i3837B05CE0BC8BF1/image-size/large?v=v2&px=999 "Pre-Launch Asset [Com...
What’s new in the Zurich release for Retail
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Discover how the latest Field Service Management innovations—from hybrid capacity planning to AI model flexibility and smarter scheduling—help you do more with less, faster.
ServiceNow AI Platform Zurich Release: Smarter Scheduling, Stronger Field Teams
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Unlocking Strategic Value: What’s New for Enterprise Architects in the Zurich Release
Zurich - Enterprise Architecture Workspace - monitor and use AI Agents to accelerate value
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In today’s AI-saturated landscape, customer service teams are being asked to move faster, personalize deeper, and stay compliant—all while navigating new tools and tighter budgets. The Zurich relea...
What's New in Zurich for Customer Service Management
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![Pre-Launch Asset [Community Blog Banner]_1100 x 244.png](https://www.servicenow.com/community/image/serverpage/image-id/467421i23F8694CD3E664D6/image-size/large?v=v2&px=999 "Pre-Launch Asset [Com...
Work Without Walls in CWM
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![Pre-Launch Asset [Community Blog Banner]_1100 x 244.png](https://www.servicenow.com/community/image/serverpage/image-id/467417i8566D87827432462/image-size/large?v=v2&px=999 "Pre-Launch Asset [Com...
What's New in Zurich Release for Software Asset Management
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![Pre-Launch Asset [Community Blog Banner]_1100 x 244.png](https://www.servicenow.com/community/image/serverpage/image-id/467407i72A1634A5FF44514/image-size/large?v=v2&px=999 "Pre-Launch Asset [Com...
What's New in Zurich Release for Hardware Asset Management
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Learn about Asset Audit Response, a new application part of ITAM for Financial Services. This is a supplement to Software Asset Management and Hardware Asset Management.
What's New in Zurich Release for IT Asset Management for Financial Services
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