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A pure SQL view 1) Get a list of distinct serial\_numbers where more than one CI has the same serial number: select count(serial_number), serial_number from cmdb group by serial_number having co...

Finding duplicates with GlideAggregate

Import · almost 8 years
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The attachments to this post list all of the out-of-the-box KPIs provided within Performance Analytics content packs. Be sure to download the correct version for your instance.

Out-of-the-Box Key Performance Indicators

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REST calls where seperate Auth token must be requested (+ a dash of AJAX Client Script) with CloudBolt Example

REST calls where seperate Auth token must be requested (+ a dash of AJAX Client Script) with CloudBolt Example

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Setting up Automated Testing Framework (ATF)

Setting up Automated Testing Framework (ATF)

Jace's Blog · almost 8 years
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At Knowledge18, we are back with our Table Talks program which consists of an hour long round-table sessions with ServiceNow experts during the main conference days from May 8th - 10th. These ar...

Meet our Experts at Knowledge18 Table Talks

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Please stop by the SNUG booth in the Customer Success Zone which is located in the front of the Sands Expo Hall next to the ServiceNow Pavilion. Come by to pick up your SNUG member badge ribbon! If...

Visit the SNUG Booth at Knowledge18!

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Use this article to get completed code and ask questions and leave feedback after the session is over. You'll find the lab starter update set and completed code for the Challenge Lab 6 attached to...

CCW0357 - Custom App Front-end with Service Portal

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![image](https://community.servicenow.com/community/image/serverpage/image-id/87155i9BD1D30571A0C61E/image-size/large?v=v2&px=999) Course: Service Mapping Fundamentals Dates: May 6 & 7 Rooms: ...

K18 Service Mapping Fundamentals

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DevOps: Time to Transform Application Development in Financial Services Video

DevOps: Time to Transform Application Development in Financial Services

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Script::. Parse a string / breaking up text string

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Learn how to apply your company branding using Email Layout for notifications and scheduled reports

Learn how to apply your company branding using Email Layout for notifications and scheduled reports

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> Data is changing how banks view the capabilities of their systems and the scale at which they can manage their IT infrastructure, protect it, make sense of it, and improve it all while staying co...

Banking on technology for growth

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This is part 3 of a three part series on Major Incident Management (MIM). [Part 1](community?id=community%5Fblog&sys%5Fid=9583147adb995b00fc5b7a9e0f961901) covered Activation and Properties. In [Pa...

The Power of Major Incident Management - Part 3, The Major Incident Management Workbench

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Calling All Developers & Architects - CreatorCon 2018 Video

Calling All Developers & Architects - CreatorCon 2018

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Automated Test Framework FAQs: How can I cancel a test properly?

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Automated Test Framework FAQs: Can I disable rollback?

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Adding Snipped images directly into ServiceNow - without needing to save first

Adding Snipped images directly into ServiceNow - without needing to save first

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Hi Team, This was slightly painful for me to figure out so I thought i'd put together an article to clarify how to enable the redirection to work once you submit a request via the Portal. I logge...

Record Producer Re-direct not working in Portal

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Recently I came across a requirement where we needed a report which shows all the Incidents ever updated by a specific user. We needed a capability to filter those incidents by User, showing the ch...

Audit Report for User

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Customer Success Zone sessions added: Success Clinics and Genius Lounge

Customer Success Zone sessions added: Success Clinics and Genius Lounge

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Weekly Admin Round Table | Session 1: Incident Overview

Weekly Admin Round Table | Session 1: Incident Overview

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Upgrading From Express to Enterprise: What's Missing

Upgrading From Express to Enterprise: What's Missing

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If there is anything I have learned as a security consultant, it is that what we sell to our customers is the Report. Instead of speaking about what a penetration test report should contain, I'll s...

What Customers can Expect from a Penetration Test

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This presentation explains how to apply language translations to a Scoped Custom App using OOB ServiceNow functionality. See attached presentation or view on [SlideShare](https://www.slideshare.ne...

Detailed Research on Language Translations for Custom Scoped Applications

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Here is an overview of the Major Incident Management in the ServiceNow Platform. which applies to all supported software releases starting with Kingston. Role required: major\_incident\_manager, i...

Incident Management | Major Incident Management

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