ServiceNow News
49008 items
Session Code: KBP1836
Presenter(s): Nitin, Joe, Saar, Liah
Company(s): ServiceNow, Epicor, Amdocs, NICE
Abstract:
Customer Service Management might be considered one of ServiceNow's newest sol...
Panel: Meet the pioneers of Customer Service Management
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almost 7 years
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Session Code: KBP1699
Presenter(s): Aps, Faisal, Gunnel, Yaron, Gus
Company(s): ServiceNow, Optus VSAT, Telia Company , Optus VSAT, TELUS
Abstract:
Hear from IT and Business leaders in telecom...
Panel: ServiceNow enabling digital transformation in telecommunications
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almost 7 years
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Global Public Sector: Adoption and challenges from around the world
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almost 7 years
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Session Code: KBP1627
Presenter(s): Nathalie, Lyanne, Barbara, Jeff, Michael, Erik
Company(s): Edith Cowan University Western Australia, ServiceNow, ServiceNow, Duke Health, Michigan Medicine HIT...
Panel: Delivering a patient experience across the continuum of care
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almost 7 years
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Panel: Boost DevOps success by switching from managing change to enabling change
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almost 7 years
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Customer Panel: Delivering a next-gen employee experience using chat
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almost 7 years
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Session Code: KBP0407
Presenter(s): Kevin, Bill, Clark, Drew, Lyanne
Company(s): Baylor Scott & White Health, John Muir Health, Scripps Health, ServiceNow, ServiceNow
Abstract:
With increasing...
Panel: Innovation in healthcare with ServiceNow yesterday, today, and beyond
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almost 7 years
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Calculate outcomes: Baseline and track performance, usage KPIs, and metrics
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almost 7 years
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Session Code: CSS1658
Presenter(s): Stuart, Paul
Company(s): ServiceNow, ServiceNow
Abstract:
You want the best possible implementation of ServiceNow, but doing it alone may not be the best wa...
Plan with experts: Find, manage, and coordinate capable, certified partners
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almost 7 years
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Plan a program: Proven governance and service management strategies
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almost 7 years
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Session Code: CSS1462
Presenter(s): Severin, Nicole, Cal
Company(s): Red Hat, Red Hat, Red Hat
Abstract:
Red Hat’s 12,000+ employees are in 85 offices in more than 35 countries. With over 400 ...
Achieve outcomes: communicate value, get executive support, implement successfully
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almost 7 years
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Session Code: CSS1431
Presenter(s): Frank, Aileen Godoy
Company(s): ServiceNow, Caesars Entertainment
Abstract:
Caesars Entertainment needed a scalable service management platform that would d...
Jackpot! Accelerating enterprise service delivery and driving customer satisfaction at Caesars Entertainment
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almost 7 years
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Session Code: CSS1349
Presenter(s): Maarten
Company(s): ServiceNow
Abstract:
How does ServiceNow see maturity on their platform, and the road to effective digital transformation? This session ...
Plan for transformation: The digital transformation journey
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almost 7 years
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Session Code: CSS1314
Presenter(s): Henry, Kim
Company(s): Flight Centre, ServiceNow
Abstract:
Flight Centre Travel Group (ASX: FLT) is Australia’s leading digital travel retailer delivering w...
Unify outcomes: Leading business-wide transformation
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almost 7 years
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Session Code: CSS1113
Presenter(s): Sai
Company(s): BioGen IT Director
Abstract:
BioGen Inc., a Fortune 250 Global Pharmaceutical, had an audacious goal ahead of them for 2018, drive digital t...
Plan Globally: Now or never: Agile transformation of services
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almost 7 years
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Session Code: CSS0649
Presenter(s): Pablo
Company(s): USAA
Abstract:
As a digital organization, USAA continues to find new ways to leverage the latest technologies to provide leading services ...
Deliver outcomes: Offer digital transformation along with internal support
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almost 7 years
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Session Code: CSS0636
Presenter(s): Peter, Lasse
Company(s): BusinessNow, BusinessNow P/S
Abstract:
Many ServiceNow customers find it difficult to keep momentum and drive innovation after the ...
Engage outcomes: Develop your roadmap using key business value drivers
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almost 7 years
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Land outcomes: Transform Non-IT and IT processes through the Service Portal
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almost 7 years
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