ServiceNow News
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Read this blog to get an overview and value of leveraging the configurable capabilities of CSM Customer Self-service.
Configure vs. Code for ServiceNow CSM Customer Self-Service
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3 months
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Enterprises everywhere are accelerating their AI programs. Virtual agents, AI search, and automated summaries are becoming standard across IT, HR, Customer Service, and Operations. The excitement i...
ServiceNow Knowledge Graph: The Semantic Foundation for Enterprise Scale AI
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3 months
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Even the best workflow will fail if the organization isn’t enabled to use it. Treat enablement as non-negotiable scope. Build a change plan that addresses awareness (why this matters), ability (how...
Landing Change: Enablement as a First-Class Capability
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3 months
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Planning to roll out Now Assist or Agentic AI in your ServiceNow instance? Don’t start blind. In this Platform Academy episode, Sharon Barnes introduces the _Now Assist Readiness Evaluation_ app — ...
Platform Academy - Now Assist Readiness Evaluation
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3 months
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AI Data Explorer - November 12th, 2025 - Platform Analytics Academy
ServiceNow Community
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3 months
I've had to dig into a public facing portal recently so I'll post about some of the things I've learned about that. I've been on projects where we needed a public facing page that led into a portal...
Available Portals for Public use
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3 months
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🚀 MID Server Pre-Upgrade Readiness Checklist
Automated PowerShell Validation Script - Prevent Upgrade Failures Before They Happen
KB0596459 Production Tested All Versions
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🔥 The Problem Th...
MID Server Pre-Upgrade Readiness Checklist for any upgrades!
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3 months
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How does ServiceNow use ServiceNow to manage risk and security?
ServiceNow
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3 months
How does ServiceNow use ServiceNow to transform the employee experience?
ServiceNow
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3 months
How does ServiceNow use ServiceNow to improve customer relationships?
ServiceNow
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3 months
Portals succeed when they mirror how people think and act, not your org chart. Start by mapping end-to-end journeys (e.g., new hire, laptop break/fix, role change, vendor onboarding). Identify mome...
Experience by Design: Portals, Journeys, and Trust
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3 months
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Leverage self-configured approach to integrate all your staging, QA, and production ServiceNow instances with a single Microsoft 365 tenant. Begin with integration by testing and validating configu...
Integrate multiple ServiceNow instances with one Microsoft 365 tenant
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3 months
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Enterprises operating in highly regulated industries face unique challenges when managing data. Strict compliance requirements, complex financial operations, and the need for accurate, timely insig...
Revolutionizing Data Intelligence in Regulated Industries with AI-Powered Solutions
REDE Consulting
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3 months
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This is a series! It all started a [couple ](https://css-tricks.com/the-most-hated-css-feature-cos-and-sin/)[of articles ago](https://css-tricks.com/the-most-hated-css-feature-cos-and-sin/), when w...
The “Most Hated” CSS Feature: asin(), acos(), atan() and atan2()
CSS-Tricks
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3 months
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[AI Search and External Content Connectors - learn at AI Academy](https://www.youtube.com/watch?v=tv3yqlmgSSw) on managing AI topics in real-time. Product experts will be live to demonstrate concep...
Video
AI Search and External Content Connectors - learn at AI Academy ( 35 min )
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3 months
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Location: Pune, India Experience: 3–5 years Company: REDE Consulting About the Role REDE Consulting is looking for a dynamic and driven Sales Manager with a strong background in selling Risk, Gover...
📌 Job Opening: Sales Manager – Risk & Compliance Solutions (Pharma)
REDE Consulting
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3 months
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![ServiceNow World Forum Paris 2025: Your Complete Guide Linking Humans](https://linkinghumans.com/wp-content/uploads/2025/11/Blog-images-1920-×-1010px-25.png "ServiceNow World Forum Paris 2025: Yo...
ServiceNow World Forum Paris 2025: Your Complete Guide - Linking Humans ServiceNow Recruitment
Linking Humans ServiceNow Recruitment
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3 months
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Reimagining Assurance in the Age of AI If you’ve ever been part of an audit cycle, you know the grind — long hours, endless reconciliations, and the pressure of manual control checks. Now imagine a...
🧠 AI-Powered Assurance — Where Auditors Evolve from Preparers to Reviewers
REDE Consulting
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3 months
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Discover Workflow Data Fabric (WDF) Academy, our recurring webinar series held every other third Tuesday of the month! During these engaging sessions, the ServiceNow team presents informative webin...
join our Workflow Data Fabric Academy - Tue, Nov 18, 2025 08:00 AM PST
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3 months
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