ServiceNow News
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One of the most common questions I hear in every CMDB or CSDM conversation is:
> _“Should this go in Business Application, or should it be created as a Business Service and Service Offering?”_
Th...
Stop Confusing Business Applications with Business Services: A Simple Guide for Everyone
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3 months
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Overview
AI has been a thing for a few years in the IT ecosystem and ServiceNow is no expection. Things have evolved and been improved over time, but some organisations still don’t know how to ma...
Making use of AI Skills: Problem Affinity
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3 months
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In the latest ServiceNow update, Zurich (released Q4 2025), a change was made to the way Yes/No type Catalog Variables are interpreted. _Yes_ now resolves to _true_, and _No_ resolves to _false_. S...
Yes / No Type Catalog Variable Changes In Zurich Upgrade
Pathways Consulting Group
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3 months
pathwayscg.com
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ServiceNow Unified Security Exposure Management (USEM) is the next evolution of Vulnerability Response.
On Nov 19, 2025, we hosted a webinar, “Unleash the future of Vulnerability Management with ...
Video
Sneak Peek at USEM for Q4 2025 Release
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3 months
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![KH_MFA_UserReset_Banner_20250811.png](https://www.servicenow.com/community/image/serverpage/image-id/462849i8FA9B01D4519B147/image-size/large/is-moderation-mode/true?v=v2&px=999 "KH_MFA_UserReset...
How to improve slow group email processing when using a custom SMTP server
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3 months
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This Thanksgiving, we take a moment to reflect on the power of partnerships and the teams that transform complex challenges into clear solutions. Across continents and industries, collaboration fue...
Gratitude for Partnerships: How Collaboration Drives Global Progress This Thanksgiving
REDE Consulting
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3 months
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A tiny Chrome extension that fixes a massive daily pain for ServiceNow developers & admins
🐸 Say Goodbye to Instance-Hopping Hell
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3 months
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Introduction
ServiceNow Agent-less [Discovery](https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/reference/r-discovery.html) is a powerful tool that sca...
Choose Your Applicative Credential
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3 months
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Unleash the future of Vulnerability Management with USEM
ServiceNow Community
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3 months
When is Data and AI governance truly a business enabler? w/ Jessica Zuñiga
ServiceNow Community
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3 months
Spreadsheets have long been the go-to tool for managing risk, compliance, and governance data. Yet, many organizations find themselves trapped in a cycle of manual updates, version control issues, ...
Transforming Spreadsheet Struggles into Success: Measuring ROI with REDE's ServiceNow IRMGRC Solution
REDE Consulting
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3 months
www.rede-consulting.com
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Pharma and biotech companies face unique challenges when managing cloud costs. Budgets can quickly spiral out of control without clear accountability, slowing down innovation and risking compliance...
Driving Financial Discipline in Pharma and Biotech through FinOps and Governance
REDE Consulting
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3 months
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Experience: 3–5 Years Location: Pune (Onsite/Hybrid) Role Type: Full-Time About the Role REDE Consulting is looking for a skilled FinOps Expert to join our fast-growing team. The ideal candidate wi...
REDE Consulting is Hiring – FinOps Expert (Pune Location)
REDE Consulting
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3 months
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TAKEAWAYS - When is Data and AI governance truly a business enabler? w/ Jessica Zuñiga
ServiceNow Community
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3 months
Enhancing Digital Workplace Experience with ServiceNow DEX
ServiceNow Community
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3 months
While configuring a specific list in a legacy/custom Workspace, you might want to use a fixed\_query instead of a condition query. The expected behavior is that the list should filter records based...
Issue: fixed_query Not Applying in Legacy/Custom Workspace List
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3 months
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Did you know the ServiceNow Zurich release introduced something called “fuzzy search”? If your users are suddenly asking why typing “user” brings back “clusters,” you’re not imagining things.
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Fuzzy Search in Zurich: Helpful or Chaotic?
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3 months
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This contains a compilation of demos from Yokohama to Zurich Release covering Workflow Data Fabric solutions.
Workflow Data Fabric demos and sample use cases - Yokohama to Zurich
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3 months
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