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![image](https://community.servicenow.com/community/image/serverpage/image-id/158663i554278DF67059DAD/image-size/large?v=v2&px=999)In recent months we've started hearing about Macs from our custome...

New Feature: Mac Support...

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158667iDBAA2D2E9E7FAA67/image-size/large?v=v2&px=999)The next release includes a spiffy new report that serves several ...

New Feature: Probe Report...

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158677i752DD96F73C11906/image-size/large?v=v2&px=999)I've mentioned before that you can use the SNMP system OID for a d...

Diving Into SNMP System OID Classifiers...

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158683i6FF56C2172D55B80/image-size/large?v=v2&px=999)You've probably heard that our Discovery product is "agentless" — ...

What Does "Agentless" Mean?

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158685i7B5D246DBEAFBA24/image-size/large?v=v2&px=999)Yesterday I was talking with a long-time customer who was just sta...

What Exactly IS a MID Server, Anyway?

Import · about 17 years
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permit 10.0.23.44permit 10.65.23.0/24deny all The router will look at the IP address of every incoming request, and run it through those rules in sequence. If the request is coming from 10.0.23.44...

It's A Secret!

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158693i92DAD481EAED612B/image-size/large?v=v2&px=999)When Discovery goes out and explores your network, most of the tim...

Mystery Devices...

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158695iF45DC3FF968F4C2A/image-size/large?v=v2&px=999)When Discovery explores your networks, one of the methods it uses ...

What IS That Thing?

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158701i7E14E1C052BCFBD4/image-size/large?v=v2&px=999)Some enterprises have their networks divided into broad, sparsely-...

New Feature: Chunky Pings...

Import · about 17 years
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Discovery Migrations

Discovery Migrations

Import · about 17 years
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This is my first attempt at videos. The only thing I have done is checked with a few of my Service Desk techs to see if it made their ears bleed listening to me. I am still working on fixing the au...

First Video for creating a Delegate.

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158747iE713EC4623A2E35F/image-size/large?v=v2&px=999)There's too much information!I've seen this reaction several times...

A Question of Scope...

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158707iDC7321F69AC24D8E/image-size/large?v=v2&px=999)The next release of our project includes many spiffy new features ...

New Feature: UPS Discovery...

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158711iB6C9500EF7490758/image-size/large?v=v2&px=999)If you've been poking around in the Discovery application, you may...

Advanced vs. Basic Schedules...

Import · over 17 years
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So if you're into Twitter you will probably find this list of Service-now.com employees who tweet useful. If you have no idea what Twitter is, here is a definition (in 140 characters or less) [Twit...

Service-now.com folks on Twitter

Import · over 17 years
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Service-now.com was graciously invited by Mark Storace, IT Service Management Professional Association founder and CEO, to provide the [vendor spotlight for the ITSMP-a Q408 newsletter](http://www....

An ITSM workout to outlast the economy

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158717i5CF3C09660D63BEF/image-size/large?v=v2&px=999)You may have heard this little saying: _"There's a right way, a w...

Diving into Windows Credentials...

Import · over 17 years
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User Groups are rolling!

User Groups are rolling!

Import · over 17 years
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I wanted to take a moment and welcome everyone to the Ohio Local User Group (OLUG). I've been in contact with Terry Brown, our account executive for the Ohio area, and Rob Woodbyrne of SNC to help ...

Welcome and Save the Date

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158721i7CC2086D982AD51F/image-size/large?v=v2&px=999)We're often asked setting up Discovery schedules. What are the "be...

Discovery Schedule Tactics...

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158731iD82106C416D90702/image-size/large?v=v2&px=999)Most of the time Discovery thinks of each IP address as representi...

A Question of Identity...

Import · over 17 years
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Each morning I drive down out of the mountains of eastern San Diego County to the coastal plains (where the wooden spaceship is docked). This morning I was treated to a scene of sublime beauty — a ...

Diving into Discovery IP Ranges...

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158735iD7001EA17B8C7758/image-size/large?v=v2&px=999)One of the many kinds of devices that Discovery will find and expl...

Diving Into Printers...

Import · over 17 years
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We're targeting our Global Text Search capability for the Winter 2009 release (in two months). Since no new feature just "pops up" from the aether, fully formed and complete, it's obviously a work ...

Global Text Search - coming soon to an instance near you; feedback wanted

Import · over 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158737i5AF92D73D1675916/image-size/large?v=v2&px=999)[MID servers](http://wiki.service-now.com/index.php?title=MID%5FSe...

Managing MID Server Resource Consumption...

Import · over 17 years
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