ServiceNow News
49001 items
Question on creating a Decision tree in knowledge base
I did an investigation (and implementation) on a decision tree in the knowledge base a while back, maybe I can help. What is your question?
...
Question on creating a Decision tree in knowledge base
Import
·
about 8 years
www.servicenow.com
cache
A frequent requirement is to migrate journaled data (Comments and Work Notes) from an existing ticketing system to Servicenow,
with the original Author and data visibile in the correct place in th...
How to migrate/import Comments and Work Notes from External Systems
Import
·
about 8 years
www.servicenow.com
cache