ServiceNow News
13 items
Summary
When building a CMDB integration or a complex report, you often need to pull in additional reference data using “dotwalking” to transform it into a CSV or another flat format. While dotwa...
Improve ServiceNow CMDB Query Performance with addExtraField()
A Dev/Sec/Ops and ServiceNow Blog
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11 months
mtcoffee.github.io
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Summary
In the ServiceNow Washington release, the platform introduces support for the Client Credentials Grant in OAuth 2.0, marking a significant advancement in security and usability. This gran...
OAuth 2.0 Client Credentials Grant in ServiceNow (Washington Release)
A Dev/Sec/Ops and ServiceNow Blog
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about 1 year
mtcoffee.github.io
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Summary
Recently I ran into an issue with a ServiceNow Import Set that was configured to coalesce on a single field. The target system contained an Incident record with a correlation\_id set. I t...
ServiceNow Import Set Coalesce Field not working as expected?
A Dev/Sec/Ops and ServiceNow Blog
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over 1 year
mtcoffee.github.io
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Summary
<https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/event-management/task/t%5FEMConfigureZabbixConnector.html>
Zabbix is a common agent/server on-premi...
Zabbix Alerts and ServiceNow Event Management
A Dev/Sec/Ops and ServiceNow Blog
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over 1 year
mtcoffee.github.io
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Summary
Grafana is both a log/metric visualization tool and an alerting tool. It can be configured to send its alert data to ServiceNow Event Management, including the ability to auto clear Alert...
Grafana Alerts and ServiceNow Event Management
A Dev/Sec/Ops and ServiceNow Blog
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over 1 year
mtcoffee.github.io
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Summary
For anyone interested in ServiceNow ITOM, there’s no better way to learn than on your own infrastructure that you can tear down and rebuild as needed. This necessitates a “homelab.” While...
Building a ServiceNow ITOM Homelab with XCP-NG
A Dev/Sec/Ops and ServiceNow Blog
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over 1 year
mtcoffee.github.io
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Summary
Ansible has a [built-in collection](https://github.com/ansible-collections/servicenow.itsm) that allows you to connect to a ServiceNow instance and do things like:
Create or Update an I...
Updating ServiceNow from Ansible or AWX
A Dev/Sec/Ops and ServiceNow Blog
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over 1 year
mtcoffee.github.io
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Summary
You don’t technically need to use the AWXBackup role since simple postgress backup and copy of the secrety key is all that is needed, but this can be a handy way to automate backup and re...
Ansible AWX on K3s Part3 - Backup with AWXBackup Role
A Dev/Sec/Ops and ServiceNow Blog
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over 1 year
mtcoffee.github.io
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Summary
Continuing from the last post, now that we have a new AWX instance on the latest release how do we move our old instance data over. It is actually quite easy.
Solution
1. Backup the AW...
Ansible AWX on K3s Part2 - Backup and Migration
A Dev/Sec/Ops and ServiceNow Blog
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over 1 year
mtcoffee.github.io
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Summary
I had a need to setup Ansible AWX and discovered that recently the dev team has moved from Docker to a Kubernetes Operator as the preferred way to install AWX. In this post series we will...
Ansible AWX on K3s Part1 - Installing
A Dev/Sec/Ops and ServiceNow Blog
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over 1 year
mtcoffee.github.io
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Summary
Recently I put together a walk through of Kubernetes ServiceNow Discovery using traditional Discovery Schedules. This works but is not a great method for ensuring up to date information s...
Kubernetes ServiceNow Discovery - The better way using CNO for Visibility
A Dev/Sec/Ops and ServiceNow Blog
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about 2 years
mtcoffee.github.io
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Summary
For my ServiceNow readers, this post will not touch on ServiceNow but if you like Kubernetes and are interested in Continuous Deployment, read on! First of all, What is GitOps? Essentiall...
GitOps with ArgoCD on K3s
A Dev/Sec/Ops and ServiceNow Blog
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about 2 years
mtcoffee.github.io
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