Did you know that record tags in ServiceNow can be automated? I didn't either for many years of my ServiceNow journey.

Have you ever tried to use flow stage templates? It’s a convenient feature, however, what if you want to create your own templates to represent your fulfillment process or add a unique set for a ty...

Discover how flow stages can aid in communication between end users and fulfillers for your service catalog.

Enterprise architecture teams face the ongoing challenge of objectively evaluating their application portfolio. A well-structured application scoring framework enables organizations to compare appl...

Value realization dashboards are essential tools for measuring service management success but implementing them effectively requires more than just activating a plugin. This post explores practical...

You might not be aware that in the Xanadu release we received an enhancement within Problem Management. This being Problem Models which represent an advancement in how we can handle and resolve pro...

Today we are going to review and build out HR document tasks starting from the ground up. These document tasks get assigned for signing or completion by users of the platform, in our example these ...

Discover how to sign documents in the Now Mobile application.

Understanding Demand Assessment Methods ServiceNow provides three primary methods for evaluating demands: 1. Ranked Scoring 2. Question-Driven Scoring 3. Assessment Scoring This is a great arti...

Demand scoring is a crucial process in project and portfolio management, enabling objective evaluation and comparison of relevant demands. While technical details of scoring are covered elsewhere, ...

<P>Maintaining the integrity of project data within project record &nbsp;is obviously crucial for effective project management. One often overlooked configuration that can lead to significant issue...

<P>In another post it was outlined how to migrate to the platform analytics dashboard</P><P><A href="https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-migration-in-...

Organizations who implement Strategic Portfolio Management at times require the capability to manage projects with varying levels of sensitivity and access requirements. This article will discuss s...