ServiceNow News
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Discover how ServiceNow is shaping the future of HR with Autonomous AI Agents and explore insights on harnessing AI for Gen Z empowerment, innovation, and a globally-aware digital future.
Now You Know: Employee Workflows Newsletter (November 2025)
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🔹 Introduction
User and Group Administration is one of the most fundamental aspects of managing access and responsibilities in ServiceNow. Every ServiceNow Administrator should have a strong unde...
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Understanding User and Group Administration in ServiceNow
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In today's fast-paced digital world, leveraging data and artificial intelligence (AI) can be a game changer for businesses. Companies that effectively harness these tools often see stronger growth ...
Transforming Your Business into a Data and AI Powerhouse with REDE Consulting
REDE Consulting
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At Knowledge 2025, the session “Crafting Great Workspace Experiences” highlighted the importance of designing intuitive, efficient, and enjoyable workspaces for ServiceNow users. Agents—whether in ...
Building Great Workspace Experiences in ServiceNow: UI/UX Tips for Agents
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In the modern enterprise, organizations face growing demands to rapidly deliver applications, automate processes, and respond to ever-changing business needs. Traditional development approaches can...
Low-Code/No-Code Development in ServiceNow: Accelerate Your App Delivery
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Introduction
Agentic AI, the next step in enterprise automation, was one of the most talked-about topics at Knowledge 2025\. Building on ServiceNow’s vision to “Put AI to Work” (history and polic...
Agentic AI in ServiceNow: What It Means & How to Get Started
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Welcome to our Community Week MVP Insights series! Join ServiceNow MVP Vaishnavi Lathkar as she describes her journey in becoming a 3x ServiceNow MVP!
MVP Insights: My Journey as a Three-Time ServiceNow MVP
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🔴Important Update: Now Create is transitioning to a new home on December 5, 2025.
To provide a smoother, more streamlined experience, all Now Create implementation guidance will be moved to the Be...
Now Create a transition to the Best Practices Portal
Stories by Prashant Kumar LearnIT on Medium
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Reimagining end-to-end workflows will rewire the enterprise. Depending on the age of the organization, business logic and processes could have been developed during the analog years and then digit...
7 Ways AI Will Change the Future of Work by 2030 - Workflow™
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Sometimes, all is not well with your platform. Things just aren't working, and you might be finding yourself in multiple escalations. We know this isn't a fun place to be. To help you get out of th...
Preventive Care - what do you get, and how can it help you?
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From Amateur to Pro: How ServiceNow's Zurich Release Elevates Your AIOps Game
I picked up disc golf last month, and I'm hooked. There's something humbling about watching a disc wobble off course ...
From Amateur to Pro: How ServiceNow's Zurich Release Elevates Your AIOps Game
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Have a story about how accessibility on our platform made a difference? We’d love to hear it! Share your experience and help us celebrate the real-world impact of inclusive technology.
🌟 Share Your Accessibility Story
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We’re proud to share that our work on Voice Input for Now Assist has earned a Netty Award for _Best Use of AI for Accessibility_ — our second win this year! This recognition highlights the creativi...
Accessibility Product Team Wins Netty Award for Voice Input for Now Assist
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If you’re just getting started with Software Asset Management (SAM), you’ll quickly come across the term normalization. In simple terms, normalization ensures that your software data like product n...
A Beginner’s Guide to Normalization Suggestions in ServiceNow SAM
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AI Regulations Explained: EU AI Act, Colorado Law, and NIST Framework
ServiceNow Community
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AI Regulations Explained: EU AI Act, Colorado Law, and NIST Framework
ServiceNow Community
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Join host Bobby Brill as he sits down with ServiceNow's AI legal and governance experts to break down the complex world of AI regulations. Andrea LaFontain (Director of AI Legal), Ken Miller (Senio...
AI Regulations Explained: EU AI Act, Colorado Law, and NIST Framework - ServiceNow Insights Podcast
ServiceNow Podcasts
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AI Regulations Explained: EU AI Act, Colorado Law, and NIST Framework
ServiceNow Documentation
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Welcome to our Community Week MVP Insights series! Join ServiceNow MVP Lukas Kloke as he describes his journey with the ServiceNow Community and becoming a part of the MVP expert program.
MVP Insights: My Journey as a ServiceNow MVP
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We kicked off this year’s Hacktoberfest ...
Hacktoberfest 2025 Review: Purpose Scales
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US Public Sector Tech Talk: Modernizing Federal PPBE
ServiceNow Community
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ServiceNow offers powerful capabilities. Value appears when the right capability meets the right need and is stewarded until the benefit is realized. Our advisory role is to secure that alignment f...
MVP Insights: From Insight to Impact – Value Realization in Practice with ServiceNow
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Missed our live Platform Owners Roundtable Zoom Event? Don't worry, we've got it here for you!
Missed the Platform Owners Roundtable Zoom Event? Here's the recording!
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The Build with Build Agent Challenge is entering its fourth year, starting on November 12th, and it's your chance to put ServiceNow's most innovative AI development tool to the test!
Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12
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Introduction:
When you upgrade your ServiceNow instance (or install an application update), the platform compares your current configuration/customization with the new base system version. Any obj...
Best Practices to manage skipped updates effectively during upgrades
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