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Cloning your instance comes in handy for a variety of reasons, whether it's for testing, development, or backing up information. Did you know you have the power to clone your own instance? Well, yo...

Need a clone? You have the power to clone your Servicenow instance!

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Greetings, I had a requirement to generate a parameter report and couldn't come up with a way to perform it using the OOB reporting functions in Calgary. Here is a nice workaround I found using wi...

Using Wizards to create a parameter report

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ServiceNow is offering a 2-day, instructor-led Domain Separation class in Chicago, IL on May 20 and 21, 2014\. There are still seats available, so if you missed Domain Separation training at K14,...

Domain Separation Training Class - May 20, 21 (Chicago, IL)

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Contract management and asset management are closely related to one another. For example, if you track a lease contract, you want to associate all the assets covered by that lease to the contract. ...

Cover Multiple Assets by a Contract

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This video provides a detailed overview of the Incident application. It is a great resource If you are new to ServiceNow or to incident management, need something to share with new team members, or...

ServiceNow Basics: Incident Management

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I thought this might be useful for someone developing their mobile interface. Rather than testing everything on a mobile device you can add a /$m at the end of your instance URL in your desktop br...

Mobile View in Desktop Browser

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I attended the Growing and Maintaining your Knowledge Base session led by [Julia Lloyd](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=9b221e65dbd81fc09c9ffb651f96190...

Are you using templates?

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The Knowledge Base is kept current with frequent edits and additions. You can stay up-to-date on the latest by reviewing the weekly KB digest. Recently added and updated Knowledge Base articles: ...

Knowledge Base Weekly Digest: May 6, 2014

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ServiceNow HR Service Automation helps streamline human resource (HR) operations by providing HR request and fulfillment automation in the base system. Thanks to [Keyvan Berenjian](https://communi...

HR Service Automation Demo

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A "David and Goliath" Win! - Plat4mation wins the Innovation of the Year Award! Video

A "David and Goliath" Win! - Plat4mation wins the Innovation of the Year Award!

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During Knowledge14 (which was an extremely well run and thought provoking event) I had many conversations with existing or potential ServiceNow customers on the changes that ServiceNow have made to...

Working with customers on commercial innovation, as well as product!

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Supplier Speed Dating

Supplier Speed Dating

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Today we announced [ServiceNow Share](http://www.servicenow.com/company/media/press-room/servicenow-share-debuts-at-knowledge14-conference.html), an online exchange that facilitates sharing of deve...

Need to Know, Final Day at Knowledge14

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This may be one of my shortest blog posts ever. Why should prove obvious pretty quickly. As Michael Porter taught us, the purpose of any business is to achieve sustainable competitive advantage. H...

IT and Enterprise Transformation 101: Why Enterprise Service Management Matters

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How to Choose Friends

How to Choose Friends

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Granular Control of Form Tab Toggle Behavior via Client Scripts

Granular Control of Form Tab Toggle Behavior via Client Scripts

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![image](https://community.servicenow.com/community/image/serverpage/image-id/157659i5E1141A1641B6404/image-size/large?v=v2&px=999) Innovating is infinitely simpler when you have the right tools. ...

Watson and Crick: we see your double helix and raise you Share

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There is so much you can do in ServiceNow with a simple right-click. This video demonstrates using right-click to sort and filter records to easily find the information you need. But it doesn't sto...

Getting Started with ServiceNow Right-Click

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Photos from Knowledge14

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We hope you enjoyed Frank's keynote and day one of labs and breakouts. And there is a lot of great content still to come! Updates and reminders for tomorrow's events below: Reminder: Session Cha...

Need to Know for Wednesday at Knowledge14

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Follow this blog for continuous updates, stories and scoops directly from the Moscone Center in San Francisco, where [Allan Leinwand](community?id=community%5Fuser%5Fprofile&user=d621d665db981fc09c...

Live Blog: CreateNow Hackathon 2014 [Archived]

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YES! We are just hours away from the start of the Knowledge14 CreateNow Hackathon. The assignment: Come up with a functioning app that makes best use of the ServiceNow Service Automation Platform. ...

K14 Hackathon Creators, Get Ready To Rumble!

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I'm exhausted already.... 2 days of Precon training done and half of the first day as well. It's a great event already and I found some valuable stuff already (knowledge management), that i'm def...

Third day of total Knowledge14

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In Service Management - a reactive world of constant change - what has remained the same forever? Yesterday I went to the NetworkingNOW session at Know14 to meet ServiceNow customers and talk abou...

Everything changes, but remains the same in Service Management.

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Knowledge14 is officially off to a great start and we hope you're ready for a week packed with hands-on training, networking, and informative presentations. Updates and reminders for tomorrow's e...

Need to Know for Tuesday at Knowledge14

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