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_Hallo Zusammen,_ _das gestrige SNUG DE Meeting in Köln war aus meiner Sicht erneut wertvoll und erfolgreich._ _Die Community wächst und ich hoffe, dass dieser Trend anhält._ _Der gestrige Vo...

Good Luck on the journey "SNUG DE"

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An Overview of Servicenow Application Platform

An Overview of Servicenow Application Platform

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![image](https://community.servicenow.com/community/image/serverpage/image-id/160891i0CDDA45E7D570994/image-size/large?v=v2&px=999) [Knowledge17](https://knowledge.servicenow.com/) is right around...

Going to Knowledge17? Book Time with a ServiceNow Expert Today!

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Barcode Scanning for Asset Management

Barcode Scanning for Asset Management

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Imagine this: When you roll out your long-awaited service catalog, you immediately get complaints about the outrageous prices: ![image](https://community.servicenow.com/community/image/serverpage/...

Set up currency properties correctly

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Studio Ins-and-Outs

Studio Ins-and-Outs

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We noticed a very odd issue yesterday when running a "no brainer" script to update items in a GlideRecord while next loop: var gr = new GlideRecord("cmdb_ci");   gr.addNotNullQuery('u_vulnerabil...

Wrap fix scripts in functions... or else

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K17 speaker:Catherine Carrell Roberts, Service Asset & Configuration Manager 2nd year at Knowledge, first time speaker What is cool? Cool is having the data needed to provide insights to your bus...

Knowledge17: Chick-fil-A talking CMDB

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Importing case activities for proper case activity stream functions.docx

Importing case activities for proper case activity stream functions.docx

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The Self Service Password Reset plugin allows users to Change their own password, and when combined with a [password aging policy](http://wiki.servicenow.com/index.php?title=Force%5FPassword%5FRese...

Password Self-Service : Stuck in the Change Password page

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Knowledge Base Digest: April 4, 2017

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATE Assumes having taken the class [SSNF](https://nowlea...

Scoped Application Distribution

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As an Executive Architect from the Inspire team at ServiceNow, I regularly meet with executives who are struggling with their Order to Cash (O2C) process. As a matter of fact, most of the large ent...

Is your Order to Cash process lean?

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I had the opportunity to travel with my family for spring break last week. Trekking through several airports, there are many opportunities to witness customer service in action: airline employees, ...

Monday Musings on Customer Service (April 3, 2017)

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A Micro-Service strategy with your internal ServiceNow instance

A Micro-Service strategy with your internal ServiceNow instance

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Hi All, I have recently completed my ServiceNow Admin Certification on 30th Mar 2017. Just thought of sharing some information and dumps which i have gone through. Exam BluePrint: [https://www.s...

ServiceNow Admin Certification

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1. A planned Marketing Activity is created in MAPapp and submitted for approval. 2. Management approves the activity and investment. 3. Upon approval, and from within MAPapp, the Marketing Manager ...

Accelerate Marketing's Time to Market with ServiceNow

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Wouldn't it be nice if there were only two types of users and two points to direct traffic through your site? When dealing with redirection on an enterprise level, it's rare to just send 'A users' ...

6 ways to set up your Service Portal for redirection SUCCESS!

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Enterprise Architects have a challenging job since they have to understand various technologies and platforms/tools that are being used across the enterprise. They also need tools to manage the roa...

Architects Corner Podcast: Ep2: Doing Enterprise Architecture at ServiceNow using ServiceNow

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One more thing: the D1R as we call the the day-one readiness is implemented by our work stream Interfaces. D1R is supporting HR IT processes for entire Siemens organization in a sense of getting em...

Siemens@K17

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I was asked to provide a simple solution for generating a PDF export of one record and attach it to another one. Either if it makes sense or not from a process perspective, I cannot tell, but what ...

Generate PDF and attach to the record

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In ServiceNow all [date and times](https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/time/reference/r%5FTimeZones.html) are stored in Coordinated Universal Time (UTC)....

Sync the Time Zone of your Application with your PC

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knowledge17 Schedule Builder Video_final.mp4

knowledge17 Schedule Builder Video_final.mp4

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Drive Long-term Success! Become a Champion at Knowledge 17

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Testing REST web services through Firefox RESTClient or POSTMAN

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