ServiceNow News
49002 items
Managing a company’s software applications can be like herding cats. Over the years, many enterprises accumulate a large—and unruly!—inventory of apps. Over time, some become obsolete, or they’re d...
Application Portfolio Management—a better way to herd cats!
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over 7 years
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Since coming on board, I've been impressed by our training - and perhaps more importantly, the willingness of others to help me put that training into action to support our customers. From the trai...
Thoughts around SAM Best Practices - as I approach day 90 at ServiceNow
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over 7 years
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Dear New York and New Jersey Community Members,
Please join us at an event hosted by Facebook, ServiceNow, Zoom and Okta at FB's NYC Headquarters. You'll hear from HR, IT and Comms professionals f...
Join Facebook, ServiceNow, Zoom, and Okta at the Future of Work Council event in New York on 12/6!
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over 7 years
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Dear New York and New Jersey Community Members,
Please join us at an event hosted by Facebook, ServiceNow, Zoom and Okta at FB's NYC Headquarters. You'll hear from HR, IT and Comms professionals f...
Join Facebook, ServiceNow, Zoom, and Okta at the Future of Work Council event in New York on 12/6!
Import
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over 7 years
www.servicenow.com
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Why you need Continual Service Improvement (CSI)?
CSI is one of the most important concepts in Service Management. When you design a new service, or a new process, or some new infrastructure, it’s...
Best practices to adopt Continual Service Improvement
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over 7 years
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Survey Questions that let respondents reply with a comment provide valuable information. But how do you quickly analyze user's opinion when you are getting hundreds of Surveys results every week wi...
How to do Sentiment Analysis on ServiceNow Survey Result?
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over 7 years
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For Details on position at Trinity Health:
Link: https://jobs.trinity-health.org/
REQ: 00099676
Title: Programmer/Analyst Sr
ServiceNow Administrator/Programmer Position (work from home)
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over 7 years
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Being able to understand your users is critical in order to meet their needs. By leveraging the power of the Now Platform, we can easily track our users' behaviors and adjust our solutions to impro...
Tracking and Reporting on Dashboard Usage in ServiceNow
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over 7 years
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Hi Folks,
This article explains how to generate iCalendar attachments in Service Now and send it over as an attachment in email notifications. I came across this requirement and could find any sol...
How to Send iCalendar attachments from Service Now in Email Notifications. #ical #vcal #outllook meeting invites
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over 7 years
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In preparation for [TechNow Episode 58 - Go from Conversation to Resolution with Virtual Agent](community?id=community%5Fblog&sys%5Fid=f3c01866dbdd63807d3e02d5ca961912), I spent quite a bit of time...
Virtual Agent in the London release - lessons learned during exploration
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over 7 years
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