ServiceNow News
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Many design leaders find themselves in an impossible situation. On one side, senior management have read articles trumpeting the incredible ROI of user experience design. [McKinsey](https://www.mck...
The Design Leader Dilemma — Smashing Magazine
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In my [previous article](https://www.smashingmagazine.com/2025/09/functional-personas-ai-lean-practical-workflow/), I explored how AI can help us create functional personas more efficiently. We loo...
Giving Users A Voice Through Virtual Personas — Smashing Magazine
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So we design and ship a shiny new feature. How do we know if it’s working? How do we measure and track its impact? There is [no shortage in UX metrics](https://measuringu.com/an-overview-of-70-ux-m...
How To Measure The Impact Of Features — Smashing Magazine
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What makes an incredible project? Is it the client? The type of project? An exorbitant budget? While those things help to create the environment in which a great project can thrive, what truly make...
Three Approaches To Amplify Your Design Projects — Smashing Magazine
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After finishing a project that required me to learn everything I could about CSS and SVG animations, I started writing this series about Smashing Animations and “[How Classic Cartoons Inspire Moder...
Recreating Toon Text With CSS And SVG — Smashing Magazine
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You can safely use scroll-driven animations in Chrome as of December 2024\. Firefox supports them, too, though you’ll need to enable a flag. Safari? Not yet, but don’t worry — you can still offer a...
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An Introduction To CSS Scroll-Driven Animations: Scroll And View Progress Timelines — Smashing Magazine
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This article is a sponsored by [Accessible UX Research](undefined)
Smashing Library expands again! We’re so happy to announce our newest book, _Accessible UX Research_, is now available for downlo...
Accessible UX Research, eBook Now Available For Download — Smashing Magazine
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If I were to divide CSS evolutions into categories, we have moved far beyond the days when we simply asked for border-radius to feel like we were living in the future. We are currently living in a ...
State, Logic, And Native Power: CSS Wrapped 2025 — Smashing Magazine
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So, I love drawing birds with code. Inspired by my brother’s love for birdwatching, I admire the uniqueness of their feathers, colors, and sounds. But what I notice most is the way their bodies cur...
Mastering SVG Arcs — Smashing Magazine
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Your senior management is excited about AI. They’ve read the articles, attended the webinars, and seen the demos. They’re convinced that AI will transform your organization, boost productivity, and...
How UX Professionals Can Lead AI Strategy — Smashing Magazine
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Graceful degradation is a design approach that ensures the basics of a website will still function even if specific individual parts of it stop working. The approach removes single points of failur...
The Importance Of Graceful Degradation In Accessible Interface Design — Smashing Magazine
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In my [last piece](https://www.smashingmagazine.com/2025/09/psychology-trust-ai-guide-measuring-designing-user-confidence/), we established a foundational truth: for users to adopt and rely on AI, ...
Beyond The Black Box: Practical XAI For UX Practitioners — Smashing Magazine
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Earlier this month, we wrapped up our [SmashingConfs 2024](https://smashingconf.com/conferences), and one subject that kept coming up over and over again — among attendees, between speakers, and ev...
Bundle Up And Save On Smashing Books And Workshops — Smashing Magazine
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For a multistep form, planning involves structuring questions logically across steps, grouping similar questions, and minimizing the number of steps and the amount of required information for each ...
Creating An Effective Multistep Form For Better User Experience — Smashing Magazine
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About 15 years ago, I was working at a company where we built apps for travel agents, airport workers, and airline companies. We also built our own in-house framework for UI components and single-p...
Masonry: Things You Won’t Need A Library For Anymore — Smashing Magazine
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As the year is coming to a close, many of us feel rushed, meeting deadlines, finishing off projects, or preparing for the upcoming holiday season. So how about some beautiful, wintery desktop wallp...
Dreaming Of Miracles (December 2024 Wallpapers Edition) — Smashing Magazine
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As the year winds down, many of us are busy wrapping up projects, meeting deadlines, or getting ready for the holiday season. Why not take a moment amid the end-of-year hustle to set the mood for D...
A Sparkle Of December Magic (2025 Wallpapers Edition) — Smashing Magazine
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The groundwork for what we call today “signals” dates as early as the 1970s. Based on this work, they became popular with different fields of computer science, defining them more specifically aroun...
The Hype Around Signals — Smashing Magazine
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The Completely Automated Public Turing test to tell Computers and Humans Apart (CAPTCHA) has become ingrained in internet browsing since personal computers gained momentum in the consumer electroni...
The Accessibility Problem With Authentication Methods Like CAPTCHA — Smashing Magazine
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This article is a sponsored by [Maturing Design Systems](undefined)
Design systems have become an integral part of our everyday work, so much that the successful growth and maturation of a design ...
Design System Culture: What It Is And Why It Matters (Excerpt) — Smashing Magazine
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No design exists in isolation. As designers, we often imagine specific situations in which people will use our product. It might be indeed quite common — but there will also be other — urgent, frus...
Designing For Stress And Emergency — Smashing Magazine
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On Thursday, October 10, 2024, I gave my first talk at an international event, the [WordPress Accessibility Day (WPAD) 2024](https://2024.wpaccessibility.day/). Just a few months before, I was a ne...
Why You Should Speak At Events As An Early-Career Professional — Smashing Magazine
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Picture this: you join a new project, dive into the codebase, and within the first few hours, you discover something frustratingly familiar. Scattered throughout the stylesheets, you find multiple ...
Keyframes Tokens: Standardizing Animation Across Projects — Smashing Magazine
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As I sit down to write this article, I can’t help but marvel at the incredible changes sweeping through our industry. For the first time in my career, I feel like we’re no longer limited by our tec...
AI’s Transformative Impact On Web Design: Supercharging Productivity Across The Industry — Smashing Magazine
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This article is a sponsored by [Cloudways](https://www.cloudways.com/en/)
If you build or manage websites for a living, you know the feeling. Your day is a constant juggle; one moment you’re fine-...
From Chaos To Clarity: Simplifying Server Management With AI And Automation — Smashing Magazine
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