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itSMF just opened nominations for its 2009 Awards. If you have a cool ITSM project that deserves attention, please let us know. We'd be happy to help create a submission and nominate your company f...

Let us nominate your company for an itSMF Project of the Year award

Import · almost 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/161553iE416DBC13F342FA0/image-size/large?v=v2&px=999)Shazzam is a feature we added to Discovery a few months ago. It us...

Deep Dive: Port Scanning...

Import · almost 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158517i95156AC99BD3D6E6/image-size/large?v=v2&px=999)Discovery's probes all do the same thing using different technolog...

Time's Up!

Import · almost 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158519i041D765BF7F0207C/image-size/large?v=v2&px=999)When you're using GlideRecords in JavaScript, getting properties o...

A JavaScript Subtlety...

Import · almost 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158527i49CD48311885AB6B/image-size/large?v=v2&px=999)Normally Discovery uses the [ping utility](https://community.servi...

Unexpected Benefits...

Import · almost 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158529i3457597A1C7C7BFD/image-size/large?v=v2&px=999)This is the "morning after" — that is, the morning after this year...

Knowledge09!

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High-octane Service-now.com

High-octane Service-now.com

Import · almost 17 years
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What can you do with customizations?

What can you do with customizations?

Import · almost 17 years
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![](Bookmark.png)Yesterday, my wife and I along with two other couples traveled out to the Anza Borrego desert, an area just east of the San Diego mountains I live in. It's about 50 miles from our ...

Off Topic...

Import · almost 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158539iB241EE1DA3B5A520/image-size/large?v=v2&px=999)Are you a command line maestro (like Captain Command Line at right...

Geek Peek...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/156813i53BF5B6C80269950/image-size/large?v=v2&px=999)With the Stable 2 release last Friday, we've introduced some usefu...

MID Server Configuration...

Import · almost 17 years
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Today, I was fortunate to present and sit on a panel discussion at the St. Louis Gateway itSMF Local Interest Group chapter meeting. Like with most Local Interest Groups, the St. Louis chapter aske...

Flattered, but Frustrated

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Sharepoint integration

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My Twitter feed

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Save the Date - April 17th!

Save the Date - April 17th!

Import · almost 17 years
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So here's what I want in our Service-Now instance:1) A testing checklist- routine procedures to follow through before implementing changes (from new release to adding a field)2) stamp/title reports...

Didn't know I could blog, so here's my wishlist

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I am trying to use the watch list field for our custom incident tracking form.When using the watch list, the wiki states that the emails will show on "To" and "CC", is it possible to list the email...

Watch List

Import · almost 17 years
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Service-now.com was at the Pink Elephant conference this week. The Tuesday morning keynote was an excellent presentation (no bias here) by Nick Carr, controversial author of ["Does IT Matter?"](htt...

A quick chat with Nick Carr

Import · almost 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/154893i0E19F2618F697BC3/image-size/large?v=v2&px=999)Shazzam is the name of the cute (?) mutt at right. It's also the n...

Shazzam!

Import · about 17 years
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Diving (even further) Into Serial Numbers, And Other Things As Well...

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![image](https://community.servicenow.com/community/image/serverpage/image-id/158537i18774165BCAAC2AD/image-size/large?v=v2&px=999)One of my readers (shankar) [looked at the ECC queue after Discove...

Diving Into Microsoft Product IDs...

Import · about 17 years
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Poor Man's CMDB...

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If any of you out there use iPhones, you can add a very cool looking 'Service-now' icon to your iPhone Home Page which will let you get direct access to your Service-now instance through Safari! (O...

Hey iPhone users!

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/158577i5719B65FF1B7BEA8/image-size/large?v=v2&px=999)Well, I've managed to blog my way through the entire list of quest...

Diving Into ... What?

Import · about 17 years
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![image](https://community.servicenow.com/community/image/serverpage/image-id/161185i7368BAFCEAB2EAB8/image-size/large?v=v2&px=999)Continuing yesterday's theme (by special request), today I'll show...

Take Control of Your MID Server's CPU Consumption!

Import · about 17 years
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