ServiceNow News
8 items
Hey folks. We've seen how to build assistive Agents using the Skill Kit, but how do we operationalize them? Its great to have a message popup on screen, but what if you want to update a field, crea...
But how do I make it do what I want? Operationalizing assistive AI Agents for fun and profit!
New article articles in ServiceNow Community
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11 months
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I hadn't realized how advanced the Email recommendations had become. I recorded this short video after playing around with a demo and it is wild:
1) Will ask qualifying questions
2) Understands C...
Now Assist Email Recommendations will shock and amaze you
New article articles in ServiceNow Community
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11 months
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Does anyone like writing Resolution notes? Should you write them to recap the issue? Should you write them formally as a message to the customer?
The Universal Truth is no matter what you do, som...
Fix those Resolution Notes - an Agent to improve the Resolution experience for your customers
New article articles in ServiceNow Community
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11 months
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Don't sleep on the Now Assist powered Virtual Agent!
Wow - the new Virtual Agent powered by Now Assist is amazing!
New article articles in ServiceNow Community
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12 months
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An AI Agent for Group Managers...
Incident Group Manager Agent: Everyone needs a brainy intern who knows everything
New article articles in ServiceNow Community
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12 months
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Everyone wants to talk about AI Agents - but what are they really? In this video I go thru the live configuration of a new AI Agent to automate Change Management by writing backout plans for you. Y...
Create your first Assistive AI Agent with the Now Assist Skill Kit
New article articles in ServiceNow Community
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12 months
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Watch how quickly you can create valuable AI Agents
A simple AI Agent - the most valuable solution I have ever created
New article articles in ServiceNow Community
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12 months
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Watch and follow along as we create an AI Agent to automate Change Management.
Create your first Assistive AI Agent with the Now Assist Skill Kit
New article articles in ServiceNow Community
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about 1 year
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