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SNUG 2013 Meeting Agendas.xlsx

SNUG 2013 Meeting Agendas.xlsx

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SNUG Become a Member.pdf

SNUG Become a Member.pdf

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SNUG Roles & Responsibilities

SNUG Roles & Responsibilities

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Introducing Context-Sensitive Help (Video)

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Authored by [Chris Pope](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=a9f016a1db981fc09c9ffb651f961956) IT organizations have a need to measure and understand the ...

Performance Analytics

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Fred Luddy Welcomes ServiceNow creators

Fred Luddy Welcomes ServiceNow creators

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App creation made easier in Dublin!

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Have you ever wondered why you can access thousands of apps on your phone, yet are stuck with e-mail and spreadsheets to do work in your enterprise? And wished there was an app for that? ServiceNow...

Are you a creator?

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![image](https://community.servicenow.com/community/image/serverpage/image-id/151361i159A666364E8EABE/image-size/large?v=v2&px=999) The CreateNow section of the community is a destination to learn...

Welcome to CreateNow!

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Authored by [Chris Pope](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=a9f016a1db981fc09c9ffb651f961956) At times, things get very far from what they should be or w...

Incident Alert Management

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SNUG Venue Requirements for Hosting a SNUG.pdf

SNUG Venue Requirements for Hosting a SNUG.pdf

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SNUG Membership Benefits

SNUG Membership Benefits

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SNUG Program Overview.pdf

SNUG Program Overview.pdf

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SNUG - How to Start a User Group

SNUG - How to Start a User Group

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1. The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win 2. Knowledge13 ® 3. Plus! The Standard+Case Approach 4. AXELOS rebooting ITIL, the IT service management (ITSM) best ...

The Top 10 Most Important ITSM Events Of 2013?

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First, terribly sorry for my silence. It's been a rocky 2 months November and December...I finally got some time to work on Jello V 0.2 and I'm releasing it(finally) today.If you have missed Jello ...

Jello - Version 0.2 released

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For the 30-plus years I was an IT industry analyst and pundit before joining ServiceNow almost two years ago now, there were two eternal verities. One was that every good pundit is sometimes wrong,...

2014: The Year of the BAADaaS Platform

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Anytime anyone wants to talk about security, certificates, and certificate authorities most people zone out as if they were on a dinner date and everyone started to talk about religion or politics ...

How to do Mutual Authentication with ServiceNow

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Prevent Redundant Approval Requests in ServiceNow

Prevent Redundant Approval Requests in ServiceNow

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App'y Christmas From Informa And ServiceNow

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If you're like many of the customers I've worked with, you may have dealt with the frustration of having excess or redundant approval requests come to you from ServiceNow. This happens very often s...

Prevent Redundant Approval Requests in ServiceNow

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Even if you memorized every test question we've ever written like Lazlo Hollyfeld, you're still studying! Rather than avoid it, embrace it! And while you're studying, get something more than just...

How to Cheat on your Certification: Insider secrets to prep for ServiceNow Certification (old version)

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Thank you for attending the New England User Group at Boston University last week! We appreciate your ongoing support and want your input regarding future user groups. Click on the link below to ta...

New England User Group Follow-Up Survey!

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My team had a great discussion today with one of our customers regarding IT Service Modeling. I think it is important to understand some of the key considerations that drive should drive practical ...

IT Service Modeling. What do you really know about your business?

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ServiceNow promotes Programming at San Diego office for Computer Science Education Week

ServiceNow promotes Programming at San Diego office for Computer Science Education Week

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