ServiceNow News
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As I read more and more about 2014 being the era of "the personal cloud," I can't help think that it, like BYOD, is really nothing new. Employees have used personal cloud services in a work capacit...
Like BYOD and Shadow IT, “Personal Cloud” Is Driven By Your People Not The Technology
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A deluge of workflow content to keep your systems moving as they should
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over 11 years
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Words are a funny thing. The words we use, and how we structure and say them, are the foundations of how we put forward our thoughts, opinions, and motivations for others. And of course how all of ...
How Valid Is “Infrastructure & Operations” In The New World Of IT?
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Problem Statement:
Service desk members usually spent lot of time in creating requests for various day-to-day activities like "Request for a blackberry" "Request for a hardware". Lot of efforts i...
How to create requests on-demand from catalog templates
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over 11 years
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So what did YOU do after Knowledge14?
Many if not most of us on the ServiceNow Knowledge14 team took much-needed breaks. My wife and I went on our first "laptop-free" vacation in more than three y...
IT and Enterprise Transformation 101: The Knowledge Effect
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For the next New Jersey SNUG meeting on June 4th, we'd like your help deciding the topics for the Birds of a Feather roundtable discussions.
Below is a list of topics that were identified as areas...
We need your vote! Discussion topics for the June 4th New Jersey SNUG
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Last week, I posted a video explaining how to troubleshoot import sets where data is truncated in a string field.
When using import sets, admins may also encounter empty fields where dates should ...
Import Sets: Troubleshooting Missing Data in Date Fields
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almost 12 years
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When my Dutch friend Viktor recently visited California he did wha...
Viktor agrees: ServiceNow Share is better than sleeping on a stranger's couch
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almost 12 years
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Enterprise Service Management Through An HR Custom App Lens
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almost 12 years
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Since we launched our [Points, Levels, and Badges ](https://commun...
Celebrating our first Support Expert badge holders!
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almost 12 years
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