ServiceNow News
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According to a 2014 service availability benchmark survey by Co...
A Risk in Relying on Virtualization to Ensure Service Availability
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Scheduling reports - periodically, monthly, weekly or daily
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When they need additional information on hurdles that our customers are coming across, ServiceNow employees use some of the Knowledge Base's (KB) top articles to help them out and gain better knowl...
Think Like a ServiceNow Employee: August 2014 Top KB Articles
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Years ago no one thought computing mattered to any but computer people. (I know. I was there.) Today, almost every enterprise of every size and type depends on computing to do business.
Today, mos...
Why Your Enterprise Can't -- and Shouldn't -- Spell "GRC" Without "ITSM"
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I have that many blogs in the ServiceNow Community now I thought it wise to take stock and to introduce some semblance of structure. So here you have what I have classified as the enterprise servic...
Blog Summary: Enterprise Service Management, Custom Apps, And ServiceNow
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I have that many blogs in the ServiceNow Community now I thought it wise to take stock and to introduce some semblance of structure. So here you have what I have classified as the thinking differen...
Blog Summary: Thinking Differently And The Need For IT Change
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Rencontrez ING Bank France, Sanofi-Pasteur MSD et Swisslife le 8 octobre í Paris
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I heard the saying _"Your attitude determines your altitude"_ for the first time last week (I obviously live a very sheltered life).
It seemed very apt on both a personal and professional level. A...
Working In IT: Does Your Attitude Determine Your Altitude?
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_How it is going:_
Following up on my previous entry, we are still working towards the items below and still dealing with some of the same issues. Here is how it is going…
Need \= Prioritize the ...
BLOG post #2 - "NOW on NOW — Using Demand Management at ServiceNow"
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T
he ServiceNow [Eureka release](https://web.archive.org/web/20210918070655/http://wiki.servicenow.com/index.php?title=Eureka%5FRelease%5FNotes) contains many new features and changes. Among these...
Bringing the Update Set Picker back from the UI14 Gear Menu
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