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Very often, my esteemed colleague [aleck.lin](https://community.servicenow.com/community?id=community%5Fuser%5Fprofile&user=0183d2e9db1c1fc09c9ffb651f9619fc) and I are asked how to make the CMDB cl...

Real-time CMDB: Disco as a Service

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATE Assumes having taken the class [SSNF](https://nowlear...

ServiceNow Scripting 101: Retrieving All Dictionary Entries in a Table Hierarchy

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Last week at Knowledge I partnered up with [Robert Fedoruk](https://twitter.com/rfedoruk) and [Travis Toulson](https://twitter.com/tltoulson) for the CreatorCon Hackathon. We had a blast and I thin...

ServiceNow Point of Sale System — Hackathon 2016

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Knowledge Base Digest: May 25, 2016

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PLANNING A SERVICENOW CONTENT MANAGEMENT (CMS)

PLANNING A SERVICENOW CONTENT MANAGEMENT (CMS)

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Coding, scripting, and developing is a lot like the game Pitfall. In Pitfall it is jump over this, avoid that, skip to here and then you're safe! Until you realize that your code doesn't work becau...

Customization, Coding Pitfalls, Errors

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On-Call Escalations: taken apart and put back together

On-Call Escalations: taken apart and put back together

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: BEGINNER Assumes good beginner level knowledge and/or familiarity ...

ServiceNow Admin 101: How to Do a UNION Query Using GlideRecord

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATE Assumes good intermediate level knowledge and/or famili...

ServiceNow Scripting 101: Encoded Query - A Breadcrumbs Issue

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Fresh off of this year's ServiceNow annual user conference, Knowledge16, NERCOMP is sponsoring a ServiceNow User Group (SNUG) for Higher Education. The day includes case studies from current custom...

Please join us at the NERCOMP/New England ServiceNow Higher Education User group in Norwood, MA on June 7th.

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Ever miss the 'tail -f' in the Unix world on ServiceNow? I did, so I quickly wrote a Python script to tail the System log. It works by polling your ServiceNow instance looking for new records to si...

stail: tail -f the ServiceNow System Log

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Here's how it should have looked on stage today As the user types in the post / zip code area, parts of the address are filled in on the form The angular client code below 'watches' the input and...

Service Portal Address Lookup

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By popular demand, here is an XML file containing the app to integrate Amazon Echo with ServiceNow as seen in the K16 developer hub. You'll need to create a new Alexa Skill Kit within the Amazon c...

ServiceNow/Alexa integration (K16 Hackzone)

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CreatorCon16_Lab_Guide_Orchestration_Design_Pattern.docx

CreatorCon16_Lab_Guide_Orchestration_Design_Pattern.docx

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ServiceNow Discovery 101: Virus Scanners And MID Server Performance

ServiceNow Discovery 101: Virus Scanners And MID Server Performance

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6 — 7 June 2016 Munich, Germany Join us at the Gartner CIO & IT Executive Summit 6 — 7 June 2016 in Munich, Germany. As a Sponsor of this event, we are pleased to be able to offer you a special [â...

Gartner CIO & IT Executive Summit

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Journal Day 1

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[Live Blog] CreatorCon Hackathon 2016 Video

[Live Blog] CreatorCon Hackathon 2016

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NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE. DIFFICULTY LEVEL: INTERMEDIATE Assumes good intermediate level knowledge and/or fami...

ServiceNow Admin 101: You Too Can Do DISTINCT Queries Using GlideRecord

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5 Items On My Knowledge16 Schedule

5 Items On My Knowledge16 Schedule

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BE - HackLab - Zero To App.pdf

BE - HackLab - Zero To App.pdf

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AS - HackLab - External Web Services.pdf

AS - HackLab - External Web Services.pdf

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TC-HackLab Obscure GlideRecord.pdf

TC-HackLab Obscure GlideRecord.pdf

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TC - HackLab - Dev Studio.pdf

TC - HackLab - Dev Studio.pdf

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MS - Hack Lab - Application Throttling.pdf

MS - Hack Lab - Application Throttling.pdf

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