ServiceNow News
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Live Coding Elevenses with Earl Duque - Creating a Discord bot in ServiceNow
ServiceNow Dev Program
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6 months
The pace of technological change is fast and accelerating. Organizations are now relying on AI to suggest the best way to undertake business processes. Advancements in [large language models](https...
How Platform Thinking Drives AI Maturity
workflow.servicenow.com
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6 months
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Learn how to use ServiceNow Process Mining for analyzing Sales Order Management (lead-to-cash) processes with basics, examples, use cases and demonstrations.
ServiceNow Process Mining for Sales Order Mgt. (lead-to-cash)
New article articles in ServiceNow Community
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6 months
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Discover how the Model Context Protocol (MCP) can transform ServiceNow from a complex platform targeted at power users into an accessible, intuitive system that anyone can interact with through nat...
Enhancing ServiceNow Functionality with Modern LLMs
New article articles in ServiceNow Community
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6 months
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My brain can’t help but try to make connections between seemingly disparate ideas. And that’s what happened yesterday when I read:
Hidde’s [“Can components conform to WCAG?”](https://hidde.blog/c...
On Accessibility Conformance, Design Systems, and CSS "Base" Units
CSS-Tricks
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6 months
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We're invitingServiceNow users to be a part of our UX Research Panel and help shape the future of ServiceNow's products. Your voice matters—and we want to hear it. The product spaces we are current...
Get your voice heard: Participate in UX Research Panel now!
New article articles in ServiceNow Community
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6 months
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2m ago
We're inviting ITSM users to be a part of our UX Research Panel and help shape the future of ServiceNow's ITSM products. Your voice matters—and we want to hear it.
Your insights will play...
Get your voice heard: Participate in ITSM UX Research Panel now!
New article articles in ServiceNow Community
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6 months
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We're inviting ITOM users to be a part of our UX Research Panel and help shape the future of ServiceNow's ITOM products. Your voice matters—and we want to hear it.
Your insights will play a key r...
Get your voice heard: Participate in ITOM UX Research Panel now!
New article articles in ServiceNow Community
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6 months
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CMDBはITサービス運用に大変重要であることは前回お話ししました。
また、CMDBはどうやらITシステムを直接的に運用管理しているチームだけの課題にしてはいけないこともご理解いただけたかと思います。
ITリソースは確かに管理するのはシステム管理側かも知れませんが、現代において組織内のITリソースの状態の影響は、社内外すべての関係者におよぶものになっているのではないでしょうか。 ...
ServiceNowが語るCMDB vol.2 ~CMDBがなんでうまくいかないのか
New article articles in ServiceNow Community
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6 months
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![KH_MFA_UserReset_Banner_20250811.png](https://www.servicenow.com/community/image/serverpage/image-id/462849i8FA9B01D4519B147/image-size/large/is-moderation-mode/true?v=v2&px=999 "KH_MFA_UserReset...
CMDB Health Dashboard has moved to the CMDB Workspace
New article articles in ServiceNow Community
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6 months
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Are you a Service Desk Manager (or similar role)? We’re looking for customers to share their insights on how we can create a better experience for managers and agents in blended human–AI teams. By ...
Co-Creating a Smarter Agentic Workforce Experience
New article articles in ServiceNow Community
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6 months
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Are you a Service Desk Manager (or similar role)? We’re looking for customers to share their insights on how we can create a better experience for managers and agents in blended human–AI teams. By ...
Building a better Agentic Workforce product experience at ServiceNow
New article articles in ServiceNow Community
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6 months
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Getting Granular with ServiceNow HAM: Asset States and Substates
In the last article, we talked about how ServiceNow Hardware Asset Management (HAM) eliminates the chaos of missing laptops, unt...
Mastering Hardware Asset Management in ServiceNow-Chapter 2
New article articles in ServiceNow Community
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6 months
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![KH_MFA_UserReset_Banner_20250811.png](https://www.servicenow.com/community/image/serverpage/image-id/462849i8FA9B01D4519B147/image-size/large/is-moderation-mode/true?v=v2&px=999 "KH_MFA_UserReset...
CMDB Health Dashboard has moved to the CMDB Workspace
New article articles in ServiceNow Community
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6 months
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No clube ServiceNow de hoje 16/06/2023 falamos sobre a criação de um item de catálogo e mais especificamente de variables ou em português variáveis ou como muitos de nós falamos os campos de um ite...
ServiceNow Catalog Item variables
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6 months
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In Episode 1, we explored the SECI model, focusing on the four modes of knowledge conversion—socialization, externalization, combination, and internalization—and how individual tacit knowledge is t...
The Knowledge Creation Series: Episode 2: The Knowledge Spiral – Innovating Across Boundaries
New article articles in ServiceNow Community
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6 months
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Enhance collaboration between requestors and fulfillers with ServiceNow for Microsoft 365
Capabilities available for Agent Productivity and collaboration
1. Agent to employee Microsoft Teams chat...
Foster agent productivity and collaboration with ServiceNow for Microsoft 365 and FAQs
New article articles in ServiceNow Community
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6 months
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前回の第1回では、SECIモデルの4つの知識変換モード（共同化・表出化・連結化・内面化）を中心に、個人の暗黙知が組織で共有可能な知識へと変換されるプロセスについて解説しました。本第2回では、そのプロセスが繰り返されることで組織全体に知識が拡大していく「知識スパイラル」の仕組みと、企業のイノベーション力を高めるための具体的な活性化のポイントについて説明します。
各回へのリンクが含まれる導入編...
解説“知識創造企業”シリーズ(第2回）：知識スパイラル：組織を超えて広がるイノベーション
New article articles in ServiceNow Community
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6 months
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