The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Core Platform

Manage fields, function and tasks within the ServiceNow platform.

Governance, Risk, and Compliance

Document policies and procedures, define and assess risks, and generate audits and test using Governance, Risk and Compliance.

Server Side Scripting

Change the appearance or behavior of ServiceNow or run as business rules when records and tables are accessed or modified.

Customer Service Management

Provide service and support for your external customers with Customer Service Management (CSM).

• Formatting not honored in alert message (KB0598167)

Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and connections between computer systems with Discovery.

Data Certification

Manage scheduled and on-demand validations of configuration management database (CMDB) data with Data Certification.

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

Lists

Display information from a data table and search sort and filter that information using lists.

• In List v3, Database View does not appear in Configure menu (KB0598315)

Filters

Apply, modify, create, and save filter conditions to be applied to a table and work with a subset of data.

Forms

View and edit records in a form to display information from a table.