The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and connections between computer systems with Discovery.

• Docker does not discover images tags with duplicate names (KB0598492)

Incident Management

Restore normal service operation as quickly as possible following an incident, while minimizing impact to business operations and ensuring quality is maintained with Incident Management.

Mobile

Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser.

• Service Catalog on Mobile does not display any categories (KB0598723)

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

• List v3 dot-walked choice dropdown is blank (KB0598144)

SLA

Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA).

• Service Level Agreements (SLA) FAQs (KB0598456)