The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Chat

Engage in real-time communication via instant messaging between users in an instance with ServiceNow Chat.

Cloud Management Application

Transform how you deliver IT with Cloud Management.

• AWS Discovery fails to discover images in US regions (KB0598797)

Content Management System (CMS)

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.

Filters

Apply, modify, create, and save filter conditions to be applied to a table and work with a subset of data.

Forms

View and edit records in a form to display information from a table.

Import/Export

Migrate data from one instance to another.

Incident Management

Restore normal service operation as quickly as possible following an incident, while minimizing impact to business operations and ensuring quality is maintained with Incident Management.

Known Error Portal

The Known Error Portal lets you quickly locate Known Error articles related to the release applicable to your environment, grouped by Severity and sorted by Category.

• Geneva Patch 10: Known Errors (KB0597700)

Lists

Display information from a data table and search sort and filter that information using lists.

Live Feed

Post and share content in a ServiceNow instance with Live Feed.

Mobile

Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser.

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Service Portal

Service Portal provides an alternative user experience to the standard platform UI.

SLA

Define a set amount of time for a task to reach a certain condition using Service Level Agreement (SLA).

Software Asset Management

Track, evaluate, and manage software licenses and software uses using software asset management.

• SAM Counter performance issues in cleanupInstalls() (KB0598347)

User Interface (UI)

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Visual Task Boards

Transform the navigation of lists and forms into an interactive graphical experience with Visual Task Boards.