This video shows how to use Debug UI Policies to troubleshoot Service Catalog items that are not working as expected. It applies to ServiceNow releases starting with Helsinki. The admin role is required to perform functions shown in this video.

For best video quality, increase your player resolution to 1080p.

This video covers:

For more information on debugging UI policies, see:

Your feedback helps us better serve you! Did you find this video helpful? Leave us a comment to tell us why or why not.