The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Change Management

Minimize risks of changes to your environment with on-demand capabilities for creating, assessing, approving, and implementing in Change Management.

Email

Configure, diagnose and resolve issues with email and notifications.

Event Management

Combine multiple sources from monitoring tools into a single event management console to integrate with other ServiceNow features.

Filters

Apply, modify, create, and save filter conditions to be applied to a table and work with a subset of data.

Import/Export

Migrate data from one instance to another.

On-call Scheduling

On-call scheduling provides a way to determine which member of a user group is available to complete a task.

Project Management

Create and manage projects of all sizes, from small projects with a few tasks to large portfolios of projects that contain complex tasks with various relationships and dependencies.

• In Project Management, selecting "Workbench" causes an error (KB0610509)

Service Portal

Service Portal provides an alternative user experience to the standard platform UI.