Need ServiceNow Administrators for the Raleigh, NC for a 12 months consulting assignment likely to be extended.

Preferred experience:

• Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts
• Experience with requirements gathering
• Experience with Functionality/CAT Testing
• Use mobile clients
• Activate plugins
• Add users, groups and roles
• Manage data with tables, the configuration management database (CMDB), import sets and update sets
• Work with two key process applications: Knowledge Base and ServiceNow Service Catalog
• Create workflow activities and approvals
• Configure alerts and notifications
• View upgrade history and status
• Control system access and data security
• Run reports, configure service level agreements (SLAs) and perform instance branding and customization

Preferred Skills:

• Bachelor's Degree in Computer Science, MIS, Engineering or related field
• Proven ability to be responsible for the daily administration, maintenance and Change Management/Change Control
• Excellent analytical, problem solving and troubleshooting skills with the ability to express technical issues to non-technical customers
• Detailed knowledge of applicable security policies and standards
• Ability to work independently with minimal direction.
• Excellent communications skills and have the ability to clearly communicate to wide variety of audiences, both business and technical