Session ID:

CCB4219

Presenter(s):

• Eric Szonyi - Senior Product Architect

Company(s):

ServiceNow

Abstract:

In this session, we will discuss the ITOM Maturity Model, how to technically plan your path to the realize the complete ITOM vision, discuss variations to the plan and the technical building blocks involved. Leaving this session you will be able to plan and execute your ITOM strategy using the ServiceNow ServiceWatch Suite.

Date and Time:

TBD