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Knowledge Base Digest: February 28, 2017

Import · Feb 27, 2017 · article

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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

CMDB

The Configuration Management Database (CMDB) application provides core functionality for the configuration management database, including modules for hardware and configuration items.

Contextual Search

Configure fields on forms and record producers to automatically display knowledge search results based on the entered text.

Global Support and Troubleshooting

Get the most from self service resources and troubleshooting with Global Support and Troubleshooting articles.

Import/Export

Migrate data from one instance to another.

Incident Management

Restore normal service operation as quickly as possible following an incident, while minimizing impact to business operations and ensuring quality is maintained with Incident Management.

Integrations

Consolidate your ServiceNow product with CMDB,Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on using Integrations.

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

Live Feed

Live Feed - Post and share content in a ServiceNow instance with Live Feed.

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Platform

Manage fields, function and tasks within the ServiceNow platform.

Project Management

Create and manage projects of all sizes, from small projects with a few tasks to large portfolios of projects that contain complex tasks with various relationships and dependencies.

Service Portal

Service Portal allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.

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https://www.servicenow.com/community/in-other-news/knowledge-base-digest-february-28-2017/ba-p/2270896