Incident Problem Change Diagram: โก๏ธ๐ ๐๐๐: ๐๐ก๐ ๐๐จ๐ซ๐ ๐๐ก๐๐๐ฅ ๐จ๐ ๐ญ๐ก๐ ๐๐จ๐ฐโฆ Nicola Attico
โก๏ธ๐ ๐๐๐: ๐๐ก๐ ๐๐จ๐ซ๐ ๐๐ก๐๐๐ฅ ๐จ๐ ๐ญ๐ก๐ ๐๐จ๐ฐ ๐๐ฅ๐๐ญ๐๐จ๐ซ๐ฆ ๐โก๏ธ ๐๐ง๐๐ข๐๐๐ง๐ญ-๐๐ซ๐จ๐๐ฅ๐๐ฆ-๐๐ก๐๐ง๐ ๐ management, combined with ๐๐๐ฌ๐ค ๐๐ง๐ ๐๐๐ซ๐ฏ๐ข๐๐ ๐๐๐ฏ๐๐ฅ ๐๐๐ฉ๐๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ, ๐๐๐ซ๐ฏ๐ข๐๐ ๐๐๐๐๐ซ๐ข๐ง๐ , and ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ, forms the ๐๐๐๐๐๐๐๐๐๐ foundation on which ServiceNow has grown and evolved. ๐๐๐ซ๐ฏ๐ข๐๐ ๐๐๐ง๐๐ ๐๐ฆ๐๐ง๐ญ๐ ๏ธ remains mission-critical for enterprises everywhere. Weโve all crossed paths with the ๐๐ฆ๐ณ๐ท๐ช๐ค๐ฆ ๐๐ข๐ฏ๐ข๐จ๐ฆ๐ฎ๐ฆ๐ฏ๐ต ๐๐ณ๐ช๐ฏ๐ช๐ต๐บโก๏ธ (IPC), but maybe this visual brings something backโa forgotten detail or a familiar memory. Do you remember your first encounter with ServiceNowโs Incident-Problem-Change?๐ How did it shape your work back then? ๐๐ป๐โ๏ธ P.S.: CMDB isn't included here; given its deep hierarchical structure, fitting it into this visual would have been challenging. So, IPC, not IPCC! ๐ If this resonates or helps, feel free to like ๐, comment ๐ฌ, or share ๐ with your network! For best readability: ๐๐ฟ On mobile: click the image & zoom in. ๐๐ป On desktop: download & open in a new tab. ๐ Want the high-resolution version? Leave a comment or send a message.
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