The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Email

Configure, diagnose and resolve issues with email and notifications.

Import/Export

Migrate data from one instance to another.

• Duplicate user_names causes Refresh from LDAP not to work (KB0621640)

Integrations

Consolidate your ServiceNow product with CMDB,Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on using Integrations.

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

Service Portal

Service Portal allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Visual Task Boards

Transform the navigation of lists and forms into an interactive graphical experience with Visual Task Boards.