The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

General

Find solutions to general ServiceNow related problems.

• Istanbul Patch 5: Known Errors (KB0597689)

Authentication

Validate the identity of a user trying to access a ServiceNow instance with authentication.

• Service Portal with SSO enabled is redirecting (KB0621544)

Chat

Engage in real-time communication via instant messaging between users in an instance with ServiceNow Chat.

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.

Import / Export

Migrate data from one instance to another.

Mobile

Access your ServiceNow instances and perform common tasks using the ServiceNow mobile browser.

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Service Portal

Service Portal allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.

Templates

Collect user opinion data using base system surveys, task survey management and survey wizard with ServiceNow Surveys.

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.