The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

CMS

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.

Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery.

Edge Encryption

Edge Encryption allows you to control and possess all encryption keys for encrypted data.

MID Server

Facilitate communication and movement of data between the ServiceNow platform and external applications, data sources, and services with a MID Server.

Platform

Manage fields, function and tasks within the ServiceNow platform.

Service Mapping

Automatically discover all business services of your organization and build a comprehensive map of all devices, application and configuration profiles using Service Mapping.

Service Portal

Service Portal allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.

UI Policy/Client Script

Create and manage UI and client scripts with UI policy and client scripting.

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Visual Task Boards

Transform the navigation of lists and forms into an interactive graphical experience with Visual Task Boards.

Workflow

Automate multi-step processes with a graphical workflow engine.