The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

General

Find solutions to general ServiceNow related problems.

• Istanbul Patch 5 Hot Fix 1: Known Errors (KB0597693)

Automated Test Framework

Create and run automated tests on your ServiceNow instance. When you upgrade or modify an instance, run these tests to confirm that the instance still works as designed.

Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery.

Import/Export

Migrate data from one instance to another.

Integrations

Consolidate your ServiceNow product with CMDB,Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on using Integrations.

Lists

Display information from a data table and search sort and filter that information using lists.

MID Server

Facilitate communication and movement of data between the ServiceNow platform and external applications, data sources, and services with a MID Server.

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

Service Mapping

Automatically discover all business services of your organization and build a comprehensive map of all devices, application and configuration profiles using Service Mapping.

System Applications

Create, organize and manage your applications with System Applications.

UI Policy/Client Script

Create and manage UI and client scripts with UI policy and client scripting.

Update Sets

Move groups of customizations from one instance to another using Update Sets.

Upgrades

New releases and upgrades allow for ServiceNow customers to get the most out of the latest products.

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.