The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

Application Development

Create, manage, and distribute custom applications for your business. You can create custom applications to extend existing functionality delivered with the core platform or introduce new functionality.

• Delete list action missing from list actions of subdomains (KB0622729)

Authentication

Validate the identity of a user trying to access a ServiceNow instance with authentication.

Automated Test Framework

Create and run automated tests on your ServiceNow instance. When you upgrade or modify an instance, run these tests to confirm that the instance still works as designed.

Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery.

Event Management

Combine multiple sources from monitoring tools into a single event management console to integrate with other ServiceNow features.

Human Resources Service Management

Use service management principles to help automate standardized HR processes.

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

Lists

Display information from a data table and search sort and filter that information using lists

• List v3 lacks support for entries in UI Context Menu table (KB0622703)

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

Schedules

Include or exclude time for various actions or tasks with Schedules.

Service Mapping

Automatically discover all business services of your organization and build a comprehensive map of all devices, application and configuration profiles using Service Mapping.

Service Portal

Service Portal allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.

System Applications

Create, organize and manage your applications with System Applications.

Update Sets

Move groups of customizations from one instance to another using Update Sets.

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.