ITSM Value Realization Webinar Series

Problem Management: How to get up and running quickly

Original Air Date July, 5, 2017

Watch the Webinar to learn about how to quickly realize value out of Problem Management application in Now platform.

ServiceNow ITSM product management experts will share the expertise around the business processes involved with using the Problem Management application in the Now Platform and the role ServiceNow plays in the process, to help Customers and Partners get up and running to quickly realize value. Customers can also leverage this opportunity to ask questions and provide feedback to the product team directly.

Post your questions down below for the experts to answer.

Click here for the presentation slides (2 MB PDF)

Featured Speakers

Sheeba Srinivasan is the product owner of Problem and Incident Management application at ServiceNow. She brings with her, decades of experience from professional services where she helped customers implement ITSM solutions. Sheeba knows and will share the successful strategies to realize full potential of the problem management process and application at your organization.

Rohan Tyagi is an ITSM- Customer Experience Manager, ServiceNow. Rohan has more than 7 years of experience in enterprise software helping several medium to large enterprises implement, adopt and realize value from their investments in the software. He's been with ServiceNow for about a year, and his current focus is to improve the overall experience for ITSM customers by aligning internal processes and external resources. Rohan maintains his certification for ITiL.

Find More ITSM Guides Webinars: ITSM Value Realization Webinars - Calendar