logo

NJP

Knowledge Base Digest: June 27, 2017

Import · Jun 26, 2017 · article

image

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

Recently added and updated Knowledge Base articles:

General

Find solutions to general ServiceNow related problems.

Automated Test Framework

Create and run automated tests on your ServiceNow instance. When you upgrade or modify an instance, run these tests to confirm that the instance still works as designed.

Change Management

Minimize risks of changes to your environment with on-demand capabilities for creating, assessing, approving, and implementing in Change Management.

Chat

Engage in real-time communication via instant messaging between users in an instance with ServiceNow Chat.

CMS

The Content Management System (CMS) is a ServiceNow application that primarily enables users to create a custom interface for the ServiceNow platform and ServiceNow applications.

Contextual Search

Configure fields on forms and record producers to automatically display knowledge search results based on the entered text.

Discovery

Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery.

Edge Encryption

Edge Encryption allows you to control and possess all encryption keys for encrypted data.

Forms

View and edit records in a form to display information from a table.

Import/Export

Migrate data from one instance to another.

Knowledge Management

Help important information flow between the IT departments and the company or organization using knowledge management.

Lists

Display information from a data table and search sort and filter that information using lists.

Performance

Monitor, troubleshoot and manage the speed and accessibility of your instance with platform performance.

Performance Analytics

Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.

Persistence

Manage how data is stored on an instance.

Reporting

Manage and customize the visibility, types, generation, and output types with reporting.

Service Catalog

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

User Interface

Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.

Web Services

Allow diverse HTTP-based applications to talk to each other with web services.

View original source

https://www.servicenow.com/community/in-other-news/knowledge-base-digest-june-27-2017/ba-p/2269367