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License use analysis on SAM Pro

New article articles in ServiceNow Community · Feb 18, 2025 · article

SAM Managers struggle to accurately assess the overall license consumption for software installations in SAM Pro. They also require a method to reconcile the total number of software installations for a specific product with its corresponding license status (e.g., licensed, unlicensed, or with issues). Additionally, they want clarity on the licensing models applied, including concepts like downgrades and inferences. With the solution on SAM Pro, SAM managers can understand through a mind map the entire view of software installs to the licenses used, so as to get a full view of the licenses applied on their software deployments. Thereby the feature also provide details on major licensing concepts used such as downgrades, inference, ignored installs, install requiring action, and unlicensed installs.

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https://www.servicenow.com/community/sam-blog/license-use-analysis-on-sam-pro/ba-p/3180821