Knowledge Base Digest: October 3, 2017
The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
General
Find solutions to general ServiceNow related problems.
Application Development
Create, manage, and distribute custom applications for your business. You can create custom applications to extend existing functionality delivered with the core platform or introduce new functionality.
Clones
Clone your ServiceNow instance and preserve the name and email properties with cloning.
Customer Service Management
Provide service and support for your external customers with Customer Service Management (CSM).
Discovery
Explore the device's configuration, provisioning, and current status and updates the CMDB, identify running software and TCP connections between computer systems with Discovery.
Edge Encryption
Edge Encryption allows you to control and possess all encryption keys for encrypted data.
Forms
View and edit records in a form to display information from a table.
Import/Export
Migrate data from one instance to another.
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management.
Lists
Display information from a data table and search sort and filter that information using lists.
Orchestration
Orchestration extends the workflow engine to manage processes and to automate things outside of a ServiceNow instance.
Performance Analytics
Align your resources, systems, and employees to strategic objectives and priorities with Performance Analytics.
https://hi.service-now.com/kb%5Fview.do?sysparm%5Farticle=KB0639117
Persistence
Manage how data is stored on an instance.
Reporting
Manage and customize the visibility, types, generation, and output types with reporting.
Security
Manage failed logins,encrypted password protection, roles and access control rules, and audit logs of user interactions with security.
Service Portal
Service Portal allows you to easily configure, customize and extend an alternative user experience to the standard platform UI.
System Applications
Create, organize and manage your applications with System Applications.
Tables and Dictionary
Access data dictionary, data modeling, and entity relationship information with Tables and Dictionary.
User Interface
Customize, personalize and manage the way users view and interact with your organization or company's interface using UI.
Web Services
Allow diverse HTTP-based applications to talk to each other with web services.
https://www.servicenow.com/community/in-other-news/knowledge-base-digest-october-3-2017/ba-p/2275265