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Top 3 Challenges in the Oil & Gas Industry and How ServiceNow Can Solve Them

REDE Consulting · Feb 16, 2025 · article

1. Operational Efficiency & Asset Management

Problem:

  • Aging infrastructure leading to unplanned downtime
  • Inefficient asset tracking and maintenance scheduling
  • Lack of real-time visibility into asset performance

Solution with ServiceNow:

  • ServiceNow Asset Management for real-time tracking of equipment health
  • Predictive Maintenance Workflows powered by AI & IoT integrations
  • Field Service Management (FSM) for optimized technician dispatch

Use Case:

A global oil refinery leveraged ServiceNow ITOM and FSM to automate asset health monitoring, reducing unplanned downtime by 30%.

How REDE Consulting Can Assist:

  • Implement ServiceNow ITOM & FSM for proactive maintenance
  • Build AI-driven predictive analytics dashboards
  • Integrate ServiceNow with IoT sensors for real-time tracking

2. Health, Safety, and Environmental (HSE) Compliance

Problem:

  1. Compliance with stringent safety regulations (OSHA, EPA, etc.)
  2. Lack of centralized incident reporting and investigation
  3. Delayed safety audits leading to increased risks

Solution with ServiceNow:

  • ServiceNow IRM & GRC for regulatory compliance tracking
  • Automated Incident Reporting & Investigation Workflows
  • Real-time Risk Assessments & Audit Trail Management

Use Case:

A leading oil & gas company used ServiceNow IRM to automate safety audits, reducing compliance-related incidents by 40%.

How REDE Consulting Can Assist:

  • Deploy IRM/GRC modules for automated compliance tracking
  • Customize safety incident workflows with AI-driven insights
  • Provide industry-specific HSE risk management solutions

3. Supply Chain & Vendor Management

Problem:

  1. Disruptions in supply chain operations
  2. Inefficiencies in vendor onboarding and contract management
  3. High procurement costs due to lack of real-time analytics

Solution with S*erviceNow:*

  • ServiceNow Supplier Lifecycle Management (SLM) for efficient vendor onboarding
  • AI-powered Supply Chain Visibility to detect disruptions early
  • Automated Procurement Workflows to reduce manual dependencies

Use Case:

An oil pipeline operator integrated ServiceNow SLM & Procurement Service Management, reducing vendor onboarding time by 50%.

How REDE Consulting Can Assist:

  • Implement AI-driven supply chain automation solutions
  • Integrate ServiceNow with ERP & procurement platforms
  • Develop dashboards for real-time supply chain monitoring

Get in Touch with REDE Consulting

Need expert guidance on leveraging ServiceNow for Oil & Gas transformation? REDE Consulting can help.

Contact us today to discuss your business challenges!

Email: info@rede-consulting.com

Website: www.rede-consulting.com

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