How to Create SLAs
Import
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Nov 06, 2017
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article
Community!
I created the video below over the weekend to illustrate how to create 3 types of SLAs. Hope it helps!
ServiceNow - How to Create SLAs - YouTube
Best,
Jason
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https://www.servicenow.com/community/itsm-articles/servicenow-how-to-create-slas/ta-p/2303771