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ServiceNow & CSM: Raising CSAT while Reducing Costs

Import · Nov 07, 2017 · article

Hey SNUG members!

Sharing this so you can join us for this educational webinar featuring our special guest: ServiceNow's own Christopher Mills, Senior Sales Director — World-wide Customer Service Management (CSM). Come learn about specific use cases and how other ServiceNow clients have transformed their CSM at warp speed.

You'll learn:

  • How ServiceNow helps deliver effortless service
  • How to focus your organization on being customer-centric
  • How to take a proactive approach to service

Register at: https://www.crossfuze.com/servicenow-csm/

[Wednesday Nov 15 from 2-3 pm, EST]

We hope you can join next week!

View original source

https://www.servicenow.com/community/montreal-snug/servicenow-csm-raising-csat-while-reducing-costs/ba-p/2286761