Importing Articles into Knowledge Base
Import
·
Nov 10, 2017
·
article
Summary
ServiceNow Knowledge Management allows you to import your existing knowledge articles. This document is intended to assist knowledge administrators in successfully importing knowledge articles. It captures step-by-step guide, different import options, and import recommendations.
View original source
https://www.servicenow.com/community/csm-articles/importing-articles-into-knowledge-base/ta-p/2299064