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November Knowledge Base Digest: Service Catalog

Import · Nov 23, 2017 · article

The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.

With the Service Catalog application, you can create service catalogs that provide your customers with self-service opportunities. Customize portals where your customers can request catalog items such as service and product offerings. You can also standardize request fulfillment to ensure the accuracy and availability of the items in the catalogs.

Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.

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https://www.servicenow.com/community/itsm-blog/november-knowledge-base-digest-service-catalog/ba-p/2293806