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https://www.servicenow.com/community/digital-end-user-experience-dex/ct-p/digital-end-use-experience

ServiceNow Videos · Sep 09, 2024 · article

ServiceNow® Digital End-User Experience (DEX) is a solution deployed by IT to help employees self-solve technology issues and help IT proactively monitor end-user computers and applications. Its purpose is to detect and fix potential issues before they impact the employee.

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https://www.servicenow.com/community/digital-end-user-experience-dex/ct-p/digital-end-use-experience