Emergys partnered with a global procurement leader to migrate their ITSM platform from Remedyforce to Salesforce Service Cloud. This transition introduced SLA/OLA tracking, structured data processes, automation for approvals, and a self-help portal for customers.

Discover how Emergys can elevate your IT service management strategy with custom Salesforce solutions designed for efficiency, compliance, and scalability.

Download this success story to know more.

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