Acorio is looking for an exceptional Business Process Consultant with ServiceNow expertise to add to our expanding Business Process Consulting organization. Provide world-class process and organizational change services to guide our clients on their Service Management journey.

A day in the life:

Just a few things you'll be involved with are:

• Work alongside team members and leaders to build out our next-generation Business Process Consulting and Organizational Change Management consultancy.
• Define and execute our customer’s functional/operational target state transformation
• Enable and empower customers by solving business problems and delivering business efficiency gains
• Advise on all things functional and operationally related to ServiceNow implementation projects
• Develop functional process guides and workshop materials and techniques
• Conduct Discovery workshops and serve as functional lead throughout the lifecycle of all engagements

What you bring:

• You have at least 2 ServiceNow implementations under your belt
• You are ITIL v3 certified
• You have strong project management experience
• Visio and Lucidchart are your favorite tools
• Demonstrable experience leading business process workshops
• Experience developing standard methods, tools & templates
• Exceptional meeting & facilitation skills

Extra awesome: ServiceNow Systems Administration certification, CCMP certified

Acorio is an Equal Opportunity Employer

https://www.acorio.com/about-acorio/careers/apply/?gh\_jid=682471#servicenow-business-process-consultant