I have to speak up about a trend in this community I've noticed over the past year or so. The issue is people posting links to documentation or links to other community posts as answers. Now, this would not be an issue if those links actually provided an answer to the question posted, and yes there are times, very rare anymore, that they actually do. Too often these links when referencing other posts are to posts that have no answers, or to documentation that also does not provide an answer. It's like people are watching for new posts, quick searching for other posts they can link, or finding the general documentation page. This. is. not. helpful. I've lost count of the times now I've searched the community for an answer to a question I've had, found a post with the same question only to find a reply linking to other posts or documentation I've already seen, that did not provide any useful information for the question asked, and prompted me to come to the community in the first place.

In my opinion, this practice is reducing the value and usefulness of this community. This is a community of experts, and everyone can be an expert here. I don't care how little or how long you've worked with ServiceNow, everyone can provide value to this community. But crap posting replies to good questions is not the way. Please please please do NOT post a link as a reply unless you actually know this link is useful, that you see it actually has an answer to the question being posted.

I would love to have this spark a discussion in the community, how does the rest of the community feel about this issue? Is it really an issue?