ServiceNow Learning 163: Where all you can call Decision Table in ServiceNow?
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Sep 18, 2024
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Hi All,
Today I will cover where all you can call Decision table in ServiceNow.
1. You can call decision table in Flows by calling the "Make a Decision" OOB action. See below:
Based on the number of results in Decision table you will get the same branches in Flow when you use the Make a decision in Flow Designer. So, if there are 3 results in Decision table then you will see 3 branches in Flow Designer automatically generated by the system as soon as you click Make Decision Action in Flow.
Example, I have a Maternity Leave application which has the logic of having the number of days against each country saved in Decision table hence I have 3 entries as shown below:
Flow Designer:
Now, based on my 3 entries in Decision System has generated 3 branches in Flow. Shown below:
Note: Make sure your decision table is published in order to select that decision in Flow and reflect the same number of branches.
https://www.servicenow.com/community/developer-blog/servicenow-learning-163-where-all-you-can-call-decision-table-in/ba-p/2816873