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ATF for CMDB? Supprt to identify the CMDB Operational Status

New article articles in ServiceNow Community · Feb 03, 2025 · article

Use Case:

Is there any pre-existing functionality that can support automated testing to evaluate the integrity of the CMDB and the operational status of the 3C Dashboards? Generally, during instance upgrades and patch installations, it is essential to verify the active status of the CMDB Dashboards.

Solution:

The out-of-the-box (OOB) plugin facilitates the CMDB Automated Test Framework (ATF) to assess the operational status of Health and 3C Dashboards. This plugin is identified as 'com.snc.cmdb.atf'. The OOB solution offers 18 ATFs designed to evaluate the operational status of your CMDB, enabling fundamental testing capabilities.

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For those seeking to enhance their testing processes, it is possible to incorporate additional steps into the ATFs and tailor them according to specific testing needs. This customization ensures reusability for various scenarios, including upgrade and patch implementation testing.

cmdb #dashboards #atf #oobATF

Regards,

Suresh.

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https://www.servicenow.com/community/developer-blog/atf-for-cmdb-supprt-to-identify-the-cmdb-operational-status/ba-p/3167187